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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2018-07-30

Me happy

"I am satisfied and happy about how easy it was to order he item, will recommend you."

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Rep reply posted 2018-07-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“If you're happy we're happy! We certainly appreciate you spreading the word, and we hope to see you next time!”


Verified
5/5

2018-07-30

Helpful

"I was able to order parts quickly and hopefully accurately."

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Rep reply posted 2018-07-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to hear it! Thank you for the compliments and for ordering with us!”


Verified
2/5

2018-07-30

Navigation Trouble

"My compressor has a cracked manifold, which is integral to the pressure switch. I had to go through several screens, some of which sent me back to an earlier one. Very frustrating. Also, I have a Campbell Housefel compressor, model #wl611100AJ which was not listed. However I did eventually find a similar model and ordered the pressure switch. Then - I was told my credit card # was invalid. "

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Rep reply posted 2018-07-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry to hear you had trouble navigating our website. This is hugely important to us, as you can imagine, and we strive to provide a simple, fast, intuitive website so you can find the parts you need quickly. We are about to roll out our new and improved website, however, which should be even easier to navigate! Your credit card could have been declined to to an incorrect billing address zip code, or the number was possibly entered incorrectly. Our credit card processing system is functioning without a problem.

Also, we do have your WL611100AJ model on our website at the below link:
https://mastertoolrepair.com/portable-oilfree-air-compressor-parts-wl611100-wl611100aj-wl611001-p-746905.html”


Verified
5/5

2018-07-29

Craftsman air pump parts

"I needed parts for my craftsman air compressor, and Master Tool Repair had them at a reasonable price. So I bought them."

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Rep reply posted 2018-07-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's logical. Thank you for choosing us to order from and for taking the time to post your comments!”


Verified
5/5

2018-07-27

Great Job!

" "Outstanding" Service.

Well done!
"

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Rep reply posted 2018-07-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Well thank you, we couldn't do it without you!”


Verified
5/5

2018-07-27

What I needed

"very easy to find the right replacement part I needed -- a set of rings for an air compressor-- simply searching for the air compressor serial number led me to an Interactive Parts manual that showed me exactly what I needed and where to get it. The product was pricey, but exactly what I needed."

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Rep reply posted 2018-07-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for your detailed feedback, and for choosing to order with Master Tool Repair! We try our best to be as competitive as possible and knowledgeable about our product. It makes us feel great to get you back up and running!”


Verified
4/5

2018-07-27

"Needed parts for Craftsman compressor, found the Sears parts site to be quite cumbersome and overpriced"

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Rep reply posted 2018-07-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are competitive and knowledgeable about the product we sell. We're glad you found what you needed with Master Tool Repair!”


Verified
4/5

2018-07-26

"Simple and easy and saved me from hours of searching for the right part"

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Rep reply posted 2018-07-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to save you time and wasted money by making parts easy to find and easy to order. I'm glad you chose our company to order with. Thank you!”


Verified
5/5

2018-07-26

Top Shelf Service

"Just installed my new regulator from Master Tool. Ordering more accessories for my "new" compressor "

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Rep reply posted 2018-07-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We certainly do try our best to give our customers the best service possible, and I'm glad we succeeded! We actually know about the product we sell and we think that makes a difference. Thank you for your feedback!”


Verified
3/5

2018-07-25

oldshoe Review

"Pretty easy to find what I needed."

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Rep reply posted 2018-07-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for choosing us to order with and for your comments!”


Verified
5/5

2018-07-24

"got the parts ordered, it's out of my hands"

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Rep reply posted 2018-07-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll put the parts in your hands as soon as humanly possible. We know our customers need their parts in order to make a living, in many cases, so speed is paramount. Thank you for ordering with us and for posting your comments!”


Verified
5/5

2018-07-24

awesome tools

"great site for what you need "

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Rep reply posted 2018-07-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're awesome! Thank you for doing business with us and for posting your comments!”


Verified
4/5

2018-07-23

"easy to use and good info about replacements for older models."

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Rep reply posted 2018-07-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do our best to offer the parts you need, especially for older and discontinued models. Thank you for taking the time to post your feedback!”


Verified
5/5

2018-07-23

"Shopping on line was fast and easy"

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Rep reply posted 2018-07-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what we aim for! We make it very easy and fast for you to order your parts and get back to work. Thank you!”


Verified
3/5

2018-07-23

New life for an old compressor!

"First time buyer, we'll see how long it takes to receive my order."

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Rep reply posted 2018-07-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“As long as the product isn't on factory backorder, we'll get your order out to you ASAP. Thank you so much for choosing us to order your parts from!”