"Great prices, hopefully ships fast!!"
"Compressor part was an exact fit."
“We're glad you chose us to shop with! We hope to see you again the next time you need parts.”
"Couldn't get though to technical help bu was assured by sales ha t I would get it if needed on the install."
“We appreciate your feedback, we do our best to give our customers as much info as possible to ensure you get the correct parts. We're sorry you couldn't reach us but if by chance the parts you ordered are wrong, we'll do what we can to assist you with this.”
"Cynthia Blake was very helpful in locating the part. The compressor does not turn off when full so the new part will help avoid an accident."
“We're so glad Cynthia was able to assist you, thank you for doing business with us! We'll pass this along to Cynthia.”
"easy to find parts
will use again"
“Thank you and we hope to see you next time!”
"Was very easy as I had all my model info ready."
“We're glad we made it easy for you, thank you for commenting and for your order! ”
"fairly easy to navigate. Had a small glitch trying to adjust quantity in the billing page. It would not change the quantity in billing when I changed it in ordering."
“We'll make sure to test this issue to see if we can replicate it and if so, we'll repair it ASAP. We appreciate your feedback as it helps us improve the experience!”
"**** costs WAY too much and you took my email address without my consent"
“Thank you for your review, we appreciate your feedback although it is a bit vague. We have the most competitive pricing on the Web for most of our brands. This isn't always true but it does depend on the manufacturer. Our shipping rates are competitive as well (we don't make any profits on shipping costs). As for your email address, in order to place an order on our site you must have an email address, that much is stated. If you want us to remove your email from our system we can, but you will not receive any updates on your order.”
"Everything was excellent. Lots of info well presented. I found the compressor part in record time."
“Thank you for the stellar review! We couldn't have written it better ourselves. We try to give you as much info as possible so you can make an informed buying decision.”
"My 1st order. It was so easy to find my part. Thanks"
“That's our goal: quick, easy and efficient ordering. Thank you for your order and for your comments!”
"Thank you for shipping via USPS!! Soooio much cheaper for those of us in Alaska."
“We offer options because we know our customers want options. We're glad to do it! Shipping to AK and HI can be expensive, we know. Thank you for taking the time to comment!”
"product in stock. Easy to identify"
“Thank you for doing business with us!”
"Was a great overall experience and the customer service was quick and helpful."
“Our best feature is our customer service, as we know the product we sell. We're here to help so you get the parts you need!”
"easy to buy. time will tell about how fast it ships or the actual product. thanks."
“We will ship out your product ASAP and if it's not in stock, we'll tell you ASAP. Thank you for your comments and for your order!”
"Good price and good web site."
“Well thank you!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We will do our best to ship your order out ASAP and if we don't stock the parts ordered, we will notify you immediately. Thank you for shopping with us!”