"Easy to find and order parts!!"
"I emailed a question about the parts I need and received a rapid response. Amazing now days. Many suppliers do not respond."
“We're so glad you had a great experience with us, we appreciate the compliment! We are a small business and we pride ourselves on our customer service, which is lacking these days. We know our product, and we know communication is key. Thank you once again for the feedback and for your order!”
"Nuff said. I'll update after transaction."
“Thank you for your comments and for your order! We'll do our best to get your parts order out as soon as possible.”
"We could not order this part through Sears for their Craftman air compressor?!?!?!?"
“Glad we came through for you! We offer parts for almost every make out there, and even when the manufacturers do not, we do. When you can't find the part with the brand of the unit, it's usually because they're private labelled by "Craftsman" (for instance) but is made by someone else. Thank you for your comments!”
"Was looking for a few replacement parts for my air compressor found all of them here in one place.
Thank you for a wide selection of available parts"
“You're very welcome! We do our best to offer parts for nearly every make out there so you can repair the unit instead of junking it. Thank you!”
"Quick and easy. Will use again"
“We hope you will! Thank you for choosing us to order your parts from.”
"experience ok couldn't tell the 5% off or not asking for invoice number and this has it blocked"
“We're sorry for the trouble, I'll have my webmaster take a look at the review pop-up to make sure it's not blocking any of the pertinent order information. Thank you for your feedback!”
"Easy to use website and good price thanks "
“You're welcome! We do our best to make our website simple, intuitive and fast, so you can find the parts you need quickly and accurately.”
"Very easy other than having to fill out this customer survey"
“You certainly don't have to fill out this survey, but it does help us gauge how the order experience is for our customers, so it is very helpful to us. ”
"Placed order 12 days ago still didn't ship.But charged my CC"
“We always process the credit card payment as soon as the order is placed. This is necessary to order your parts. We certainly apologize for delays in your shipment. Most likely this is due to the fact that your parts have to be ordered in. We're at the mercy of the manufacturer if this is the case. As soon as we have your parts (unless they're being drop-shipped directly, which we always try to do when we don't stock the order) we'll notify you ASAP!”
"Easy to locate parts and good diagrams"
“We appreciate you and your business!”
"very old compressor and they had good pictorials to make sure I had the right parts"
“We try to give you as much information as possible so you can make an informed purchasing decision. Thank you for your order and for taking the time to comment!”
"My compressor pump went down and looked allover to find the right replacement, logged onto Master tool repair, plugged in the Model Number and went right to the replacement 450 cheaper than anyone else had it for.
Thank You"
“You came to the right place! We specialize in air compressors, parts and pumps (in addition to power tool parts, generator parts, nailer parts and pressure washer parts) so you can bet we'll have most any air compressor part you'll need. Thank you for the great compliments!”
"Smooth, easy transaction. Easy to find the parts that I needed. "
“Smooth 'n easy is our goal, as we've put countless hours into the website's functionality and easy of use. We're glad you decided to order with us!”
"Easy to find the parts you need and good prices too!"
“We thank you for your business and for choosing us to order with! Your comments are greatly appreciated.”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We do try to make it as easy as possible, thank you for ordering with us and for posting your positive feedback!”