"Needed a belt for my air compressor and they had it. "
"26 year old compressor and these guys had the part!"
“We try our best to offer parts for the older (and better, for the most part) air compressors so you don't have to junk it. We appreciate your order and feedback!”
"MASTER TOOL RULES, QUICK & EASY"
“That's what we like to hear. For the great comments and for your business, YOU rule!”
"Easy ordering. I found exactly the parts needed to rebuild my father-in-laws Husky compressor. He passed away last year and I hope I can get his ol' air compressor back up and running! Thanks for making these parts available!"
“This is great to hear, I'm so glad we had the parts available for you to repair your FIL's air compressor. It's certainly worth repairing equipment if you can and gives one a sense of accomplishment. Thank you for the great compliments!”
"I had saved the website previously as I needed the picture to see how wires connected to switch. However, due to the professionalism of your site I may soon be a return customer. Thanks!"
“We're so glad to hear we met your expectations, thank YOU for your great feedback and compliments! We do our very best to offer as much valuable information as possible and make the process easy for you. We hope we see you again!”
"Good detail in prints helpful all around"
“We're glad you had a great experience on our site! Thank you for the compliments and for your order.”
"7 to 10 days is not good."
“7-10 days is a safe estimate, as we have hundreds of thousands of parts we offer and don't stock them all at all times, we must advertise this time frame just to be safe. It may certainly be quicker than 7-10 days, this is just an average/estimate, we hope you understand. Thank you for your order and for your feedback.”
"Thank you for the convenient experience"
“You're welcome, and thank YOU for choosing us to order with! If you have any questions or concerns feel free to email us or call us and we'd be glad to assist you further if need be!”
"all good internet order was easy hope it gets here soon"
“We'll do our very best to get it out to you ASAP! If it's a part we don't stock, we can usually drop-ship it direct from the factory. If it's on backorder, we will certainly inform you of this as soon as we can. Thank you for your business!”
"I hate these mandatory reviews and probably will not order here again because of it"
“We are very sorry to hear this, but the review is not mandatory; you can simply click exit on the pop-up screen to circumvent the review. We are sorry for the trouble to you, certainly. ”
"Your site was very user friendy"
“Thank you! That's our goal, and we hope to see you here again the next time you need parts!”
"Eric returned my email quickly and answered all my questions. I also found the information on the website helpful in parts selection."
“We will be sure to pass along the compliment to Eric. We're so glad to hear you had a great experience with us, and thank you for giving us your order!”
"Cant make up your mind if you sold me the parts or not, transaction declined, you will contact me. Then your order is received ????? don't contact me other than Email. I'm in Australia at present need parts over here had to go via someone else to obtain bits. Do you sell to Australia? Thanks Douglas Rowell"
“Douglas, we are sorry for any trouble you had placing your order. Obviously the ball was dropped somewhere. For orders in question we always assign a customer service rep to them, and you should have certainly been contacting ASAP, after your order was placed. We do sell to Australia and we'd be happy to assist you if you were willing to come back. Thank you!”
"Part selection was relatively easy, and the notes presented in the parts list are helpful. Wish that shipping was more reasonable, but overall an OK experience."
“Thank you for your valuable feedback and for your order! We are constantly on top of changes in shipping costs as they vary periodically, but we try our best to offer reasonable shipping costs. We don't make a profit on shipping at all and simply try to break even. We are always optimizing and negotiating our rates to save you money!”
"Great site, very easy to maneuver."
“Fast and simple is our goal. Thank you for your feedback and for giving us your order!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank you for your business and for taking the time to leave your comments!”