"I have had no experience to relate to. I just ordered this part on recommendation.
I think the handle is more of a twenty dollar part, but your price is about what others are
asking. I just think it is too much money. My tool repair man said to try you, so \, I am trying you. I have no idea how to rate your shipping, packing or reliability until transaction is complete. I also think a 25 word minimum review requirement to order a part is ridiculous.
"
"rep helped me find the proper part for my ancient compressor. Thanks very much!!!!"
“We do our best! We're just glad to hear you found the part you needed with us. We try to offer those hard-to-find parts for older air compressors, as we know that in a lot of cases, they just don't make 'em like they used to. It's worth seeking out repair parts! Thank you for taking the time to review us!”
"Found what I needed. Thanks."
"Thanks for the quick and accurate help."
“We thank you for the kind compliments! Thank you for giving us a chance and for giving us your business.”
"great order system! Best computerized I've seen. "
“Thank you for the compliments! We've put a lot of effort into our checkout process to make it fast and simple for our customers. Glad to see we succeeded! ”
"website is very easy to use"
"Needed a specialty air compressor part for a Husky air compressor. Found it easily and quickly and could order it with just a few clicks."
“Your comments are appreciated very much. Thank YOU for spending your money with us as we know you have other options available to you. Our goal is to make it easy and it looks like we accomplished that.”
"everything was exactly like it was described"
"I was about to spend another three hundred dollars for a new air compressor until I fount this site that had all the repair parts I needed at a fraction of the cost of a new compressor.
I e-mailed the tech department and they replied quickly and professionally on what was more than likely my problem with my compressor so now we get the parts put theme in and see what happens."
“Thank you so much for the fantastic feedback! Our goal is to offer parts at an affordable price to save you money. I hope we earned your business and please let us know if we can do anything to improve the experience. Thanks again for the kind words!”
"parts number diagram was big help"
"just fine. just fine. just fine."
“A fine review!”
"I have bought here before , I like your service."
“We appreciate your return business very much, it clearly means we're doing something right by you. Thank YOU!”
"I added one item shipping went up then I deleted about 6 items and shipping stayed the same and did not go down"
“I'm not sure what exactly happened regarding the shipping cost, but if you call us at 757-547-8665 a sales associate would be glad to give you an accurate breakdown of the shipping cost for your order. We're sorry if there was confusion but thank you for ordering with us!”
"I was pleased with the prompt reply to my question. Very user friendly"
“Thank you for your compliments! It's great to see you had a positive experience with us and we hope we've earned your business!”
"They had a good diagram, easy to pick the part, the order process was easy"
“Thank you for the positive comments and for taking the time. Have a great Thanksgiving!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank you so much for shopping with us and for your business. We know there are other choices out there but after the transaction is complete we think you'll see why we're different. If you have any questions or need a status on your order, please don't hesitate to contact us at 757-547-8665 and we will do what we can do answer your questions. Service is what we do best, as we started off almost 20 years ago repairing tools for local contractors, so face-to-face communication is what we built our business on. We think you will be satisfied. Thanks again for your feedback!”