"Tool manuals are great, Easy to fellow parts number, Good site all together
Prices are competitive, if not cheaper with other like sites,
I have shopped with Master Tool for years and have had a good working experience with you"
"Searched everywhere for a regulator and couldn't find it for the life of me. Actually paid more for the regulator then I did for the compressor, but if I would have came here first I would have saved almost two weeks of driving and searching. Thanks MST!"
“It's great to hear you found what you needed with us! We try to offer hard-to-find parts, especially for older units. Thank you for the great compliments!”
"Trying to fix my compressor for a late season sprinkler blow out and can't get the thing to build cutoff pressure, so it constantly runs. I sent an email with a suggestion for parts. I will give it a shot! Hopefully I can get this fixed with the help of MTR. thanks!"
“Thank you very much for the positive comments! I will make sure this gets to Kori. We pride ourselves on quick service, it looks like we succeeded here. Good luck on the repair and thanks again for the compliment!”
"well made master tool site get in get out vary fast and e---z i will be back
thanks
Ron"
“Thank you for shopping with us and for taking the time to post your positive comments!”
"easy to use interface made ordering simple."
"Easy navigation and went straight to the item I came to purchase. I will be back."
“Thank you for the compliments and for your order! We're glad to see we gained your business in the future.”
"It took multiple attempts to checkout and get the site to accept my shipping selection. Please make sure I only get one (1) sight glass.
Thanks,
Tony"
“We're sorry you experienced some problems when checking out on our site, we are looking into potential issues. I can confirm that only one sight glass was ordered and since it's in stock it should ship immediately. Thank-you for the valuable feedback and for ordering with us!”
"easy shopping experience and good prices also."
"A very well put together web store! Very fast and easy from beginning to end. Thanks!"
“Thank you for the great compliment and for sharing your experience!”
"I found the website very easy to move through and finding the parts I needed was done in a snap with the easily viewed schematics."
“"Quick and easy" is what we set out for when creating the website. Thanks for the positive feedback!”
"I couldn't get the parts I needed any where else. I was tempted to buy a new air compressor over this dilemma. thanks master tool."
“You are very welcome! It's great to hear you found what you needed with us. Happy compressing!”
"The response to my emails and questions has been timely and excellent. I have placed my order based on this great customer service. I would like to recognize Eric and Candace. "
“Thank you so much for the positive comments! This means a lot to us, who pride ourselves on going out of the way to service our customers the best way we can. We will pass this along to the individuals. Thanks again for your compliments!”
"Surprised at the cost of a rebuild kit. Expensive, slow shipping especially considering size. Wish Amazon had the parts!"
“We're sorry to hear this, what did you order? I'd be glad to look into this and inquire with the manufacturer as to what the delay is. Many kits are parts we stock, but if we don't then we have the manufacturer drop-ship them directly to you. However, there are times when the manufacturer doesn't stock the part either, or it's on factory back order. We do our best to inform our customers of this ASAP, and sometimes our hands are tied if it's out of stock at the factory. Either way, feel free to call us at 757-547-8665 and we'll be glad to investigate further. Thank you for your order and for your patience.”
"I was able to find the parts I needed very easily and affordable."
“Your feedback and business is very much appreciated, we're happy to hear you're satisfied!”
"checking out was a little difficult with selecting my shipping choice, kept giving me error on selecting one but was able to get through checkout fairly easily. overall everything went well"
“I"m sorry you ran into a problem in checkout, clearly there is a glitch somewhere in the process that's allowing this to happen. We have reported this to our web admin and will be testing and repairing it ASAP. Thank you so much for your valuable feedback and for your order!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“It means a lot to us that customers keep returning and giving us business, year after year, such as yourself. Thank you so much for the business and the support! ”