"NCIX has some of the fastest shipping, at the cheapest prices. Very satisfied with the speed in which their customer service was able to help me, and the resolve they had for my problem."

"I recently had an extremely bad experience with NCIX. I have lost all respect for NCIX over this seemingly easy situation. I know I am not a big spender account holder, and its probably that reason why I got such a bad resolution.

I placed an order late on June 19th for a computer case. During the day I continued to monitor the order and noticed the transaction was being processed through verification. During NCIX processing they have check marks showing various checkpoints, now I specifically remember seeing a check for 'price verification'. Later in the day I received an email stating my order was cancelled due to a pricing error on the website. Now I understand things like this happen, but what really disappointed me and what really lost my faith in NCIX is how they resolved the situation. I was given a $10 off coupon. I really thought NCIX was an honorable company, I expected NCIX to step up to the plate and process my order. Instead they went and hid behind their ordering policy that states:
'NCIX.com reserves the right to accept, refuse, or limit your order for any reason'
Its a weak policy, and in my opinion shows how unreliable NCIX is. I am extremely disappointed by this situation, especially because I was getting ready upgrade my PC to the new Haswell system. I hope my trust in NCIX can be regained soon, as I really do wish to purchase from NCIX again and put this all behind me."

"I had a problem with NCIX but they did there best to solve it. 5 stars!!!"

"Very good seller. My first order didn't go through. I was refunded my money back. Contacted twice regarding products and customer care representative was very kind and informative. I will shop at NCIX again."

"I purchased a video card (MSI Radeon HD 6450 625MHZ 2GB 1.3GHZ GDDR3 DVI HDMI VGA PCI-E Video Card) from NCIX with a factory rebate from MSI. I went trough a hell of a time to actually get back the rebate. As MSI tried everything to fail by my part to fail. It took approximately 7 months to receive it with major help from NCIX, a lot from Irene Law and some from Christopher Kinsman."

"It was a great experience from start to finish. I had trouble with getting the correct documents for a rebate but Customer Support replied very quickly and was extremely helpful. I am a satisfied customer."

"I found the parts I wanted for my new Haswell build on NCIX a few hours early. I decided to go ahead and put an order in. Afterwards, I felt I bought a motherboard a bit too low. I contacted NCIX and asked if there was a way I could change my order. Their response "No problem!"
With very little effort, I was able to get the motherboard I wanted and NCIX has earned itself a repeat customer!

Since I can't do 2 reviews, I was able to do the same thing for my processor. They allowed me to move to the 4770K which I wanted more.

TL;DR Buy from NCIX. They rock!"

"Great customer service and low prices!"

"I always had good service with NCIX and I'm not gonna stop buying there. Price are good too, which is a big plus! :)"

"I recently ordered a BitFenix Prodigy Mini-ITX Computer Case from NCIX during a sale a few weeks ago. When I was re-examining the case to see if there was any damage that I missed out on before my RMA time was up, I noticed that one of the tabs that hold the top handle into place was cracked. I contacted NCIX to see if I could get some replacement handles and they responded pretty quickly.

The customer service rep I dealt with, a person named Billy, went above and beyond in helping me fix the issue, and the handles are now currently in transit at no extra cost to me. As for the damage, it was caused by the screw being screwed in too tightly, which is a manufacturing issue (a somewhat common one if I hear correctly), and not the fault of NCIX.

The only thing that annoys me slightly is that the package still requires a signature, which isn't a huge issue, but a hassle nonetheless, and I would prefer it if no signature was required."

"Had some issues with an item being out of stock but it was quickly and professionally resolved by their customer service gods."

"I purchased Corsair's H60 watercooler from NCIX and the item said it came with free shipping. When I completed the order, I still had a charge for shipping. I called a sales representative (Richard W) and he helped solved the issue with shipping! Very fast and very helpful. I will gladly buy computer parts from NCIX.com again!"

"I have been shopping on NCIX.com for many years. Over the years I have had to make stops at the store (Richmond Sea Island and Richmond Aberdeen) to ask questions and have had exceptional service by one staff member in particular. He is not only knowledgeable about any product but also friendly and professional. "

"I have purchased some computer stuffs from this guys and I can tell you that the prices are almost always the best in the web market and the customer service is awesome!"

"I have bought several items from ncix and the service has been outstanding.
I was recently having a issue with my video card. I caled in and spoke to billy. I explained my situation, he told me to try one thing and WOW fixed it. Thanks again you made my day

And thanks to Nelson for selling me the product"