"Chris was attentive to all my needs and was able to get the lowest price possible. He was patient and attentive alll while answering all my questions, would recommend. "

"Great chat service. Chris was able to walk me through the return process for an item that I could not return myself on the website. He has a great radio voice."

"I had a chat with Christian D. and he forwarded the information for either product resent or refund per newegg.com "

"For some reason, Newegg sent me an open box HDD rather than a new one like I ordered, but I explained the situation to Christian, sent a few pictures, and had a replacement set up in no time. Hopefully this will be what I ordered. "

"Christ was able to answer all of my questions clearly, thanks again!!"

"Very helpful. Working with me to get an order replaced "

"The representative I spoke to was very helpful and resolved my issue within minutes. This customer service is absolutely amazing in comparison to the couple of times I've had to talk to representatives from other companies. "

"While experiencing some confusion while making a purchase, Customer Service representative "Christian D." appeared in a chat window and was able to resolve my issues quickly and professionally. It made for a good customer experience."

"They were very helpful and quick to respond, very nice and prompt with my request!"

"Newegg has consistently proven themselves to be a standout in terms of customer service. Their dedication to providing exceptional support is commendable. Every time I've reached out to their customer service team, I've been met with professionalism, courtesy, and a genuine willingness to assist.

One of the things I appreciate most is their responsiveness. Whether it's a query about an order, a technical issue, or seeking advice on a product, Newegg's support team has always been prompt in their responses. They make sure to address concerns swiftly, minimizing any inconvenience on the customer's end.

Moreover, their representatives are knowledgeable and resourceful. They've consistently gone above and beyond to ensure that my questions were not just answered but answered comprehensively. Their expertise in the products they sell and their ability to provide accurate information has been invaluable in making informed purchase decisions.

Additionally, their commitment to customer satisfaction is evident through their proactive approach. On several occasions, they've reached out to follow up on issues, ensuring that everything was resolved to my satisfaction. This level of care and attention to detail truly sets them apart.

Overall, Newegg's customer service stands as a benchmark for excellence. They prioritize their customers, demonstrate efficiency, and exhibit a genuine desire to assist. It's this level of commitment that keeps me returning as a loyal customer, knowing that I can rely on their exceptional service whenever I need assistance. Kudos to the Newegg team for consistently setting the bar high in customer service!"

"Its nice to know that they have a good customer service system, returns are a pain in the A but they made it as easy as it can be"

"I've been ordering computers and parts through newegg for over a decade now and never have had a complaint with them- they stock good products and have amazing customer service!"

"Easy. simple. seemless!
thank you!"

"Newegg stepped in to fix a problem with a third party vendor. That is much appreciated."

"Christian D. was extremely helpful and polite. I could not have asked for a better rep to help me."