ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2023-11-24

Customer support at Newegg was top notch.

"Christian D. was extremely helpful and polite. I could not have asked for a better rep to help me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-24

Price matching

"I contacted support staff by chat about a pricematching,the response was quick and the solution was to give me a store credit. Satisfied with the solution "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-22

Great customer service

"Christian was helpful and patient! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Reddit Support Service is fast and eficient!

"I had a problem because I'm no longer in the address where my items where delivered.
I got assistance on reddit and they were very patient with me. Hope all costumer services are like this.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-18

Awesome Products - Awesome Customer Service & tech savvy Agents!

"Very competitive prices. Fast shipping. Unparalleled customer service. They have helped with any issue far beyond expectations"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-18

newegg pew peww

"Love newegg, kind of sad they have became a third party seller now, as their site is flooded with components that are not good quality."


Verified
5/5

2023-11-17

Great after sales service

"I ordered a wrong item and the sales rep helped me return that very efficiently via chat. Great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-16

Delayed Package? No Problem!

"Package had been delayed at no fault of New Egg. Used the chat feature via the site and spoke with Christian D. Christian offered to refund or replace in which I requested replacement. Done. Took less than 10 minutes. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-15

Very helpful!

"Really helpful, explained thing well, and answered the question thoroughly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-11

Chris is the man.

"Chris helped efficiently and effectively. What a guy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-11

The rep went above being a rep, and was a very down to earth person

"Not only did Christian point me in the right direction, He was a great person, who was more than a rep with answers, Was just a great person to interact with while trying to solve my payment issue"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-10

muy buena

"exelente tienda mi board esta de lo mejor "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-10

The best place with the best prices

"First time upgrading a computer with a new graphics card, and newegg was so simple to filter specific requirements AND the cost was at least half of what other online retailers are charging. Never had any problems at check-out or with shipping. I am so happy with my purchase and will be using them for future purchases. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-11-09

NewEgg review?

"Idk what to say:

I've never had any issues with NewEgg, plenty of good deals to be had, usually exclusives for a while. I've never had to deal with customer support, as I've never had a problem with a single product received when purchased from Newegg

Tend to buy most of my more expensive purchases here: GPUs, motherboards, etc

Shipping feels a bit slow, but that's likely just me being spoilt from Amazon shipping
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-09

Newegg is the best

"Newegg offers an extensive catalog of components for new builds and upgrades that is hard to beat. Prices for some things may be somewhat lower on other sites, but that is offset by the Newegg no questions asked returns policy with no restocking fees, free return shipping via pre-paid labels! I've been using Newegg for 14 years and have never been disappointed. Shipping is fast and convenient via UPS for most items, although I don't like how small items are transferred to the USPS, but that's just me. Overall convenience and customer service are exemplary."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges