"Angelo assisted me with my cancel order and reorder for the correct product. He even made sure that I got refunded for my price match purchase. Thank you again Angelo for making my call smooth."

"I had a horrible experience with the chat service, however the over the phone customer service was beyond exceptional. He was very pleasant and exceeded every expectation I had for the company. They were able to get a defective unit taken care of and I am happy to wait for the new product at this point."

"Both times the build and service were great."

"Very easy to communicate with! Great seller "

"I had an inquiry about a product and neweggs policy and Christy Y was extremely helpful and courteous. "

"So I had a great experience with the expedition of my bank. However, my rep RJ went out of his way to assist me on the phone with them for almost an hour. Bottom line is, he was great, we got it straight and the laptop ordered. Newegg, you have an amazing employee on your payroll and I hope you treat RJ as such. Hands down one of the best customer service experience I have had.

Keep it easy RJ! "

"Newegg was great, and Christy Y was great. Eggcellent customer service. "

"Had no issues speaking with agent, Apple H, for a return of my unopened CPU + mobo. Fast, efficient, and courteous service. Highly recommend Newegg!"

"I have been a customer with Newegg for close to a dozen years. To date I have never had a problem or a situation that they were not able to resolve with a simple phone call or eMail.
Their prices are always very completive and I love that most items have free shipping, especially if you are a ShopRunner member. "

"I purchased the wrong cpu for the OS that I was installing on my first build and was very happy with the help that i received from Christy Y at Newegg. She help with an RMA and I will now get the correct CPU. Thank you Christy Y "

"I as a customer felt very happy with the level of service and time and effort RJ.A.Rosales
Gave to me in helping me and resloving my problem in over the top customer service i highly recommended this site to all my friends and family and general people i meet he even went as far as helpig me get a discount since i missed out on the sale due to My Own device issues not theres and still helped me im really glad i called and got a great person like RJ.A.Rosales he is the best!"

"It has been many years since I have ordered anything from Newegg. I remember how painful the RMA process was back then. I called in to RMA a product today and the service I received was excellent! Will be buying more from them in the future!"

"Amazing customer service, best I've ever had."

"My first purchase with Newegg was mixed.
I ordered the 'wrong' product.... (headset with usb jack instead of 3.5mm) because online catalog was close to deceptive (hid the illustration portion of the connection).
Then I spoke with service rep, Cecelia. She was great. Give that girl a raise.

"

"I had 3 sales associates assist me with a very complex and expensive purchase.
Karry, Carlos, and Darrell all spent their time ensuring that I knew everything I needed to be happy with my purchases. In short, after making my purchase (same day) several promo codes went live that would save me a significant amount of money. I chatted with these associates for a very brief time period overall, and they ensured I was completely happy with purchase. The best customer service can be found with nearly Newegg associate."