"Newegg offered the best price on 1070 ti video card and it came with 2 free games. Initially I didn’t receive one of the games but I worked with customer service and they supplied the second game."

"i ordered my whole pc off of newegg for black friday this year, got all the parts no problem got together with friends to build a week after the parts arrived and found we had a DOA board, after calling newegg the rep named Eve made the whole experience a pleasure and we even had a good conversation after we got settled with the replacement motherboard. her help has renewed my appreciation for neweggs service since i am writing this review from said new computer."

"I do the bulk of my electronics shopping, as well as Christmas shopping at Newegg, throughout the course of virtually every year. I am always impressed with the discounts and the unbeatable customer service provided on numerous occasions. Cy Dinsmore was my customer service rep today and he did not disappoint. Their service team is the primary reason I choose Newegg and their discounts keep me coming back as my first stop. "

"CSR went the extra mile to confirm some product info; very professional."

"It is always nice to do business with a company who appreciates your business and is willing to help make things right ..in the event something goes wrong. I've been doing business with Newegg for years.
I recently had a problem with an order and when I called to find out more details about it.. the representative I spoke with not only found the problem but, asked an extra question or two and was able to even make my experience better than I had thought was going to happen.
I will avidly keep doing business with Newegg for as long as they keep valuing their customers the way I've been treated.. That sort of customer service is increasingly rare and not to be unappreciated. They appreciate and treat me right, I'm going to do the same for them as well.!!"

"But I'm just gonna have to change that for today. Because I just talked to the most amazing customer service rep in all of human history. Like this lady was not like your typical customer service rep, she wasn't boring or mean or just seemed like she didn't care. This lady was SO on the point with my situation that she made me feel like she was like NewEggs Seal Team 6 of customer service.This lady was SO caring that I THOUGHT she was like a secret sister that my parents never told me I had. She was so genuine and so nice that honestly I was about to ask her if she could come to my family BBQ because she was truly that nice of a person and that good of a worker. If highers ups of NewEgg ever see this message please give my girl Elise V a full on raise and positional shift to as high as you guys can get her. And then after you do that just give this women a whole 2 weeks off paid vacation because honestly she just deserves it. I really hope that someone at NewEgg reads this because this lady I'm talking about right now is the prime of example of what customer service should be. Thanks again Elise V, really appreciate the help and hope to get you again if I ever have a problem."

"I called Newegg customer service for a price match for something I bought 5 days ago and they had it cheaper now with in 5 minutes I had a live person on the phone and then 10 more minutes I had my price match processed quick and easy. Will be using Newegg more often now!!"

"I enjoyed shopping here and purchasing a new graphics card. It was an enjoyable experience and their checkout process was simple and easy. Good deals to on their products. Product came on time and seems undamaged however, I haven’t got a chance to put it in my rig yet. Recommend!"

"I requested to talk to Customer Service for a refund and was queued at #69. In a short 10 minutes I was able to get in contact with Customer rep Chelsea.Z.Wu who was very diligent in her work. I was able to get my refund verified and confirmed in a few minutes. Chelsea was very professional and articulate, even responding to my compliments and Seasons greetings. One of my best customer service experiences and glad to know that there are reps on Newegg.com like Chelsea who get the job done well and while also giving customers a welcoming experience. Give her a bonus for her hard work!"

"Darrel H from newegg went above and beyond to help me get my order straight. It was worth the time spent and I will continue to shop at Newegg"

"My card was declined due to such a large order they thought it was fraud. So I fixed it with my bank, then called customer service to make sure it went through without me being charged twice.
The employee that helped me was very knowledgable, and friendly. They even expedited my shipping due to the situation FOR FREE. Love newegg, will buy again when upgrading PC again."

"Alvin L. did an excellent job with helping find my order and filing a claim, y'all are some hard rocking amigos. Keep it up! "

"“I have been a Newegg customer for over 20 years and have ordered thousands of dollars of equipment. I've NEVER had a bad experience! I have had missing items, great customer service”"

"Darrel saved my bacon when it came to a defective motherboard. He’s the man."

"I was pleased with, Apple"