"Azlynn.A.Villalba The sales rep was probably the most pleasable and easy experiences ive had with any issues. Very kind and helpful. She resolved my problem very quickly and in above satisfactory manner. She knew exactly what she was doing, updated a detailed report, and overall was great. Promotion*cough*cough @newegg "

"Worked with me on issues with my order"

"I've been buying from Newegg for years and years and it is always a great experience. Great selection of products, great pricing, fabulous customer service, what more could you ask for? I will always give my business to newegg and recommend to others as well."

"I called Newegg concerning my recent purchase, the security hack suffered by Newegg, and a purchase I was looking to make. Rosie.R.Velasquez was extremely helpful in answering my questions and connecting me to tech support. My Tech Support Specialist answered all my questions concerning the new purchase I was looking to make. Thanks to both of them I am feeling confident and know I will have no regrets in the purchases I have made and will make with Newegg."

"Ordered 20 Dell Monitors for my office from Newegg at a good price & free shipping. Received on promised day and distributed. One monitor when turned on had a sub-par display, it looked like someone had dropped the package / hit it hard enough to rip the cardboard so we think it was damaged in transit. Customer Service call back so I didn't have to wait on hold and the Claims person was easy to deal with and sent me a pre-paid shipping label to return the damaged screen and confirmation was received promptly after call."

"Incredible knowledge by support staff after the sale!"

"I recently purchased a new laptop, standing desk, keyboard and more through newegg. I was amazed at how quickly everything arrived, and in great condition. More importantly, though, the customer service has been awesome. The standing desk was way too heavy, and Jonathan in customer service went out of his way to help me find something better for my needs and -- best of all -- helped me with the shipping label and gave me a discount on the new desk. Great job, guys!"

"Memo G who I spoke to was very helpful and friendly. He even offered to upgrade my shipment so that my return/replacement could be expedited. "

"Julian did an absolutely wonderful job helping me resolve issues I was having with a new laptop... He went way beyond what most other "customer service persons" would have done, to help me... Great job and thank you... denise."

"Professional, helpful, and extremely insightful. Also knew exactly what I needed as a PC Gamer. (these are the advantages of hiring pc gamers)
They know the hardware and products right down to the final detail and which would best benefit the customer. As a matter of fact I was even offered a much better and newer video card compared to the one in the cart, and it was $39 cheaper !!

Thank You Sincerely,

Louie S"

"I have shopped at Newegg for years and have never had anything but great service! Keep up the great job!"

"Jess helped resolve my issue in no time. Excellent customer service! Thanks!!"

"Newegg’s customer service is simple amazing. Today, I was expecting a package from them, and it was marked as delivered however it was an incorrect package! (I received someone else’s from an entirely different address and they did not receive mine). After giving newegg a call, they quickly assissted me and made me feel like I was good hands. I will continue to shop from them for any computer parts from now on! "

"Great buyinf experience. Only had one issue with an order. The people at Newegg Customer Service people are nice and accommodating. I appreciated all the knowledge and kind personalities. Left feeling safe and satisfied I got the best service. They handled it with grace. Hope for great outcome."

"I had a problem with an order being cancelled that I didn't cancel myself, Rosey took care of everything I needed quickly and with a smile in her voice the whole time. Very efficient! "