"Arrived on time. Good prices/combos. I hate how UPS is stupid when it comes to PO Boxes especially making it 2x the price to ship it to one. Everything I ordered is as expected. I'm going to buy from Nitroplanes when I have the money to get my self built balsa model in the air."
"I especially liked the ARF planes. The kits are mostly assembled, and can be put together in a hour or less. They are sturdy and well made. Good prices and variety."
"I was satisfied with my order and shipping time. I received a remote that had a part that was not working and Nitroplanes.com was more than happy to replace the remote for me. I decided that I didn't want to ship it back and looked into it myself. It was a simple solution and nothing major. It was not because of their shipping, but only out of my own decision on fixing it myself. I was very pleased with every aspect of nitroplanes.com. I would definitely order from them in the future. Thank you Nitroplanes.com for the excellent products and the fast response from customer support."
"First experience with Nitroplanes. Received order on-time and in good shape. Only complaint would be that no instruction manual was included with Walkera RC transmitter which could be a problem for a beginner. "
"I RECEIVED DEFECTIVE MERCHANDISE CALLED NITROPLANES AND ASKED FOR A REFUND.
WITH IN A FEW DAYS AFTER MERCHANDISE WAS RETURNED I RECEIVED MY CREDIT AND THEY NOTOFIED ME OF SAME .WOW WHAT A GREAT CUSTOMER SERVICE DEPARTMENT THEY HAVE.
I HAVE BEEN IN THE RC HOBBY FOR 50 YEARS AND THIS COMPANY IS THE BEST I HAVE EVER DONE BUSSINESS WITH A BIG THANK YOU NITROPLANES.
TOM IN SUN CITY FL. "
"Order process went as expected. No Problems there. My ONLY qualm with Nitroplanes is that to spite being repeatedly assured that their shipments are shipped Signature required they do NOT. This order (And Per John (Nitrostaff1)) I specifically put "Comments PLEASE SEND SIGNATURE REQUIRED!!!!" yet they still REFUSE to honor this very plain and simple request! This is very disappointing as there are a lot of kids and the like in my area and I have had stuff stolen when UPS just dumps the order on the front porch hence the signature required request"
"Great Seller. My Heli arrived quick but with a problem but it was no problem for the to exchange it and make it all good.. I would and will do bussiness with them again. The Esky belt cp v2 is and awesome heli and they had the lowest price around. Thanks TONS Nitroplane.com Robert"
"I am happy to say they took care of my problem quickley and sent me a new one i am very happy with their quick response"
"Planes arrived in good condition as planned. "
"My Reciever Ready airplane arrived safely and in a timely mannor. I was a little worried because others at my field had some difficulties with the way the box was packed. Nitro Planes has fixed this issue and is now packing the airplane better. Construction was straight foward, However the instructions are a bit difficult to follow (only photos). I made the mistake of installing the main wings first. This may affect the way the plane flies. Because I had to sand a bit off one of the vertical tails (which should be installed first) to make it fit. This means that one of my main wings will be slightly out of alignment. Installing my Futaba 2.4 GHZ reciever was a snap. It fit right in the original space. I did install two elevator pushrod supports about halfway down the rod. The rods are long and subject to deflect without the supports. I intend to fly the model in the morning. I will update this report after the flight. Koz"
"Navigating the website was easy, ordering the product was straight forward. Payment options were easy to follow. Shipping was fast. Product is as described."
"Was very pleased with my order. Site was easy to use and I recieved my order in a very timely manner. Will definitely do business with them again."
"Recently me and my dad were looking at a nice f18 on nitro models.I decided to suprise him for easter and buy it for him.I went to the store and purchaced a prepaid visa,but when ordering it I put the shipping address as the billing, oops! NITRO CANCELLED MY ORDER AND SAID SEND ME PROOF YOUR ARE WHO YOU SAY YOU ARE, I DID...WELL TEN DAYS LATER NO PLANE NO MONEY BACK ON CARD. THEY DONT WANT TO TALK TO ME, NOTHING THEY CAN DO. 4 DAYS AGO I SAID SHIP ME THE PLANE OR REFUND MY MONEY, THEY HAVE NOT EMAILED ME OR DONE ANYTHING.WORST REPS I EVER SAW, DONT LET THEM RIP YOU OFF LIKE MY 211.00 HARD EARNED BUCKS AND THEY COULD CARELESS. THANKS NITRO
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"I received my A-10 intact with all the correct pieces. I asembled the plane and took her for her maiden flight. Couldn't get up enough speed on grass for take off. Hand launch was succesful plkane flew well enough but the the aileron input was far too sensitive causing radical flight deviations. I have since reduced the control input next flight should tell the tail. I'm happy with the plane so far although it seems more fragile than I anticipated. I'll comment further when I have more flight time. "
"Great Product, Very fast response and delivery, Thank you, Product look top end. Very Happy with this seller, would recondmend to everyone."