"I previously complained about a restocking fee for a small item on this site. Since then, One Call has informed me there is no restocking charge on the item I was returning. Very good service and follow up."
"very timely shipment and all arrived in good order ."
"Made a purchase over the phone on Monday (there was a little problem with the invoice numbers; sales rep told me the wrong number). Shipped the next day and arrived today on Friday. I bought a portable DVD player. Including shipping I saved $10 compared to Best Buy and I didn't have to take the 30 minute trip there. Shipping is a bit expensive ($15) and it did take a while to get to me, but overall I'm satisfied."
"My first online camera purchase - and they made it great. I'm a photographer and had to get a Canon 1Ds Mark II for an upcoming project. So, checked many sites for feedback, and decided to call them and try them out. They beat most online prices (matched a low one I found), and were professional the entire process. I've already recommended them to others, put their link on my own site, and am planning to order from them again soon. "
"Shipped my battery very fast and received it quickly, no complaints here.."
"The entire experience could not have been better. The best price, service, delivery, and follow-up that you could ask for."
"This was my first purchase. I first contacted them by phone to verify the availability on a Canon EF lense and their policy to price match from a "bona fide" competitor. Chris was very courteous and explained how their company operated, checked their inventory, and evaluated the price match request. I received an e-mail on the phone purchase the same day and then an e-mail it was shipped the next day. I expected my order in 2-3 days. The experience was very pleasant and I would recommend and buy from them again. Thank you OneCall for the excellent service and your competitive price. I received the order a day before the expected delivery date. This confirms my recommendation."
"If you want the best this is the place.
Customer Service is number 1
Product in stock"
"Purchased a Sony KDFE55A20 and the item arrived without any problems. Arrived via truck on pallet with bands securing the shipping box. Orderd the Pioneer 1015 receiver before I ordered this HDTV to see how a smaller order would be processed. No problems with either order. Sony is up an running. HDTV on cable and antenna for local NBC HDTV, is just great. Seeing St. Louis Cardinals baseball on ESPN HD is outstanding. Digital channels also look great. Cable has DVI out to HDMI on Sony and the connection seemed to improve the picture slightly over the component connection I had earlier in the week. Anyway, the entire ordering situation from this company has been positive and with the $100.00 rebate from OneCall, the price was good and no tax. Will do business with this company again in the future."
"Excellent sales service, price, delivery & professionalism. I would highly recommend and would definitely shop there again!"
"I'm Impressed! What a great experience! I placed my order with Tom in the morning for next day delivery and realized later that day I needed to make a change. I called, it was changed and I got what I wanted before 10:00 AM the next day. Most places would have said sorry, too late. Reasonable shipping charges, great prices and excellent service! Thanks - it was a pleasure! "
"always professional, friendly, knowledgeable, and courteous service. Excellent communication and follow up. I am a repeat customer and will continue to use onecall for all my electronic needs."
"Superb seller. The item was shipped same day, was boxed in a box. When the web site had a flaw, they discounted my item. When the warranty they quoted me was incorrect, they discounted an extended warranty for me. They seem to try everyting to make it right. I will and already have ordered from them again. Keep up the good work."
"I love these guys. I had never heard of them until I stumbled unto this site. After hearing about terrible reviews from Broadway Photos where I almost bought my camera, I found Onecall from this site.
I placed the order for a Casio EX-S500 on Wednesday at about 3.45pm, and I had chosen to pay via paypal, but then I changed my mind so I called their customer service center and Holly picked up right away. No waiting at all! After giving my credit card info, she told me that my item should ship out that same day and it did! I received a tracking number from her and I verified that it shipped less than an hour after I had placed the order! Holy crap! I chose two day shipping where it said it would arrive Friday around 4.30pm... it arrived at 2.30pm!
Their customer service was top notch. Holly was well-informed, polite, courteous, and extremely helpful.
Basically I had spent hardly any time on the order, I placed the order, talked to a customer service rep, got it two days later. Done!
That's how all online transactions should be. As a frequent online shopper, this is one of the best experiences I've had in dealing with an online company. I'm so glad I went with this site rather than another site that offered the camera for a cheaper price. Saving that extra money isn't really worth the stress and time of dealing with bad companies and their customer service. I highly recommend this place!
Edit: Received an email from the staff of resellers, something about me supposedly writing my review too early and that I hadn't received my item at the time of the review. Wrong! I received it exactly as specified... two days after I placed the order I got it!"
"Awesome service, fast, and price matched item AFTER I already ordered it. (In fact they pricematch up to 7 days). I also wanted to cancel 1 item from my order - they did it without asking why or any hassle.
Good service overall."