"Excellent transaction and service from OnCall. This was the best online ordering experience I have had in the 7 years I have been purchasing online. My products were delivered on time as promised, in excellent condition, and worked perfectly. The online customer service was great. The representative was very knowledgeable and able to help with all questions that I had. I will definitely recommend this company to my family, friends, and business associates."
"Great job by OneCall. Only small issue was a non-available filter kit. And even then they advised me immediately. Price was competitive, they are a Canon-authorized retailer and they shipped when they said they would."
"Perfect transaction. Fast shipping and just as advertised. Excellent value and will buy here again. "
"Placed an order for a Sharp 32d7u. They were able to pricematch another online competitor. Free 3 day FEDEX was included. Ordered on a Friday and received by Tuesday. No shipment damages. The only thing I didn't get was a commission for recommending a sale. Maybe next time. This is my second time ordering from them and will certainly order again.
They also called a few days after receiving the TV to make sure everything was ok."
"This is my third order from OneCall and I can't give them anything but the highest rating. It is truly awesome to call a number and get a live person on the other side right away without having to wade through touch tone menus. Their selection is really good, their prices might not be the cheapest, but they're willing to match reasonable offers from legitimate companies. Don't expect them to match some bait and switch New Your company's price though. They shipped the same day I have ordered every single time. Their customer service is fantastic and they exchanged and cross shipped defective merchandise without any problem. I can highly recommend them!"
"Brand new product that I can smell it, received
it in 2 days instead of 3. Recommend to everyone."
"This was the best experience I have ever had with the internet suppliers. I would highly recomend this seller. They said they had it in stock and they would ship it the next business day. I recieved an E-Mail from them the next day around noon with the tracking number.
A+A+A+A+."
"Ordered a Grado Prestige Silver phono cartridge for a price that was cheaper than any other I'd seen and it arrived in good shape within 4 days."
"I was searching for a boombox that would play CD's and MP3's for use in my office. I was surprised at how hard it was to find one. Finding one with styling that I liked was even harder. I finally found the SONY ZS-SN10 (ZSSN10PSBLK). It was definitely the player I've been looking for. Amazon had it on their site, but said it wouldn't be in stock until late May or early June. I looked everywhere on the web and could not find it. I googled the system and only OneCall.com supposedly had it in stock. I was suspicious because I have not ordered from their site before and no one else had this system in stock. I came here, read reviews and quickly changed my mind. I ordered later in the day and figured my order would ship within a couple days. Nope, OneCall.com shipped it THAT DAY. Here I am three days later listening to my boombox and it's fantastic. I'm glad I purchased the boombox and most of all I'm glad I purchased it from OneCall.com
Everything about their service was speedy and they had something no one else had in stock at a great price. Needless to say, I'll be doing business there again."
"I have been checking the price and the customer satisfaction around for Sony KDF-55XS955 TV with techbargain, zdnet, resellerratings etc. When I was ready to buy, I called couple stores on the top of the list (lowest price and have good rating). Well, one store claimed the shipping cost was wrong in the web and want extra $200. (Come on, fix it please) Another one wanted to charge me another extra 6% for insurance. Another one claimed they had it in stock, but it would take a while for the delivery. For you would like to buy everything online, never give away the credit card number online immediately unless you are sure everything is expected. Vendors always ask you to call back and force you to buy extra item or warranty. They gave customers a hard time. I brought a camera from a bad vendor started with "B". I called them, and they forced me to buy an expensive battery or the camera won't come with a battery. I could not canceled the order or paid restocking fee. See how they treat us?
Finally, I ordered the TV from Onecall on May 13 (Friday) and I got the email for confirmation number and shipping tracking number in the same day. On the following Monday, Fedex contacted me for scheduling the delivery. I got my new TV a day after. The box is in perfect condition. The TV is good. When I ordered it from Onecall, I talked to their sale rep through the live chat service. The sale rep gave good suggestion. I asked for his suggestion about an older TV model (XBR950), and he told me that is going to be outdated/discountinued, and it costed more. So they are not trying to sell you some outdated/expensive item. I have no pressure from them to buy any other item at all. Certainly, I paid extra hundred when comparing to other vendors and ebay. Well, considering the time I saved for calling the customer service for problems, waiting for the item, worrying the shipping etc.... I rather to buy it from a trusted store. Onecall is one of them. Highly recommended!"
"The pricing was fair, not the very lowest, but since they are an authorized reseller, that made it worth paying the extra money. The customer service and sales reps. were extremely nice and knowledgeable. Holly was very helpful as I placed my order over the phone. They have very specific instructions on how to receive a package, and please check the package thoroughly when accepting shipment. I had no problems other than receiving no way to track my item since they said their "system" was down. Product arrived promptly.
The only things they need to work on is quicker response times for emailed questions and offering in-house delivery. The freight company did drop it at my door, but I needed help bringing the TV inside. Good site and legit business, good prices, and good customer service. I would buy from them again."
"This was my second order from onecall. I ordered two floorstanding speakers and a reciever. The price was very right. I ordered it sunday and got it on wednesday (1 day earlier than estimated which was on thursday). The Speakers and reciever were double-boxed and in perfect condition when i took them out. So basically, onecall is very trustworthy store with great customer service, shipping, and pricing."
"Extremely fast and very efficient service. No matter how you want to concact the customer service by phone or live-chat, you will always get an incredibly excellent service. They are very helpful. The product arrived as described, brand new from the box. Very trustworthy company."
"Excellent: customer service, shipping. buy from here"
"Great service, great store. The website is easily navigable, and included a fair amount of information on how to set up a home theater system. They ship Fed-ex, so the delivery ended up showing up on my doorstep sooner than expected."