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Return/Replacement policy:
0.00/5

Verified
5/5

2005-06-30

"Incredible experience with OneCall. Product as described, competitively priced, super fast delivery. Thanks OneCall, I will recommend you.

Lance
"

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Verified
5/5

2005-06-30

"I ordered 2 cameras online. I called and changed my order around and added items. This company has the best customer service. The tech "holley" was not only friendly but very helpful. Also the chat help works good too. I have spend thousands of dollars at ONECALL.com and will continue to do bussiness with them in the future. Real people selling good products with the warranty. Thanks. When I requested an RA for one of the cameras I bought, they were friendly and there is no charge becuase I did not open it. Thanks1"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
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Verified
5/5

2005-06-29

"Excellent to deal with. No problems or hassles.
Great return policy. They follow up to be sure all is OKay. They don't call you before shipping and try to get you to buy a bunch of stuff you don't need. I like that.
"

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Overall quality of the company
Pricing of products and services
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Verified
5/5

2005-06-28

"Little leary spending 3,000+ on a 60" tv and having it shipped 2500 miles. However 6 days later a VERY large TV arrived with not a single mark on the shipping box. Works beautifully. I order many things on the internet, and HIGHLY reccommend this Co. Not pushy to sell other items you don't need, very helpfull and friendly. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
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Verified
5/5

2005-06-24

"no hassle ordering of this Sony Camcorder and was shipped the same day as order and emailed all details and a tracking number, great customer service would buy from them again. got item when they said it would arrive and got a phone call a few days after getting it asking if I was satisfied with the order and was there any problems and contact them if they could be of any help or wanted to order anything else, fantastic customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Resolving problems
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Overall customer service
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-06-18

"After a week comparing prices on an HK receiver I settle on one call they match the lowest price from an authorized dealer and I received my receiver the next Day they had told me I would have it in 3 busness days. Job well done!!!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Verified
5/5

2005-06-17

"I bought KDF55xs955 (55" Sony grand wega) Onecall on Jun10 (Friday) and received on Jun14th (Tuesday) via fedex freight service
I did coupel of weeks research lot of people to discourage me to buy this kind of expensive and big TV on online.
I read reviews (on reseller rating) , I called couple of times Onecall
they answered all my questions
One thing that really scared me is no return policy on these Big tv , this is same thing with every online vendor including SONY it self
My only suggestion to any online seller is seriously think about the return policy ( including shipping charges etc..,) that way it gives lot of confidence to online customers to make these kind of purchases with out hesitation

They gave me clear instructions of how to accept TV, followed them and every thing turns out to be good ( thx Brain for all your help)
My experience so far ***** (5/5)
Prompt response, shipping and strong customer service and sony authorized , I strongly recommend for big purchases


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-06-16

"I ordered a camera and battery on Sunday and received the order right on time on Wednesday. The packages were in perfect condition and everything well documented. The person taking the order by phone was very helpful, answered my questions, and never pressured me into buying anything else. The camera was on sale for a good price. The whole purchasing experience was great. "

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Verified
5/5

2005-06-13

"Bought a plasma TV from OneCall. Price was great with shipping included. Order was placed Tuesday AM, TV was in my house Friday PM. No problems with box, all shock sensors were clear. Perfect transaction. Will always check with OneCall first. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-11

"Great transaction! Would definitely recommend to others and buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
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Being trustworthy
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-08

"The overall price and packaging were excellent for my Canon Powershot G6. The only and I repeat only thing I could have asked to be different was the rush rush mentality of the salesman on the phone. Other than that the transaction couldn't have been smoother."

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Verified
5/5

2005-06-07

"I've use them since 1998 and as always on time and a fair price. I will use them again....
thank you
"

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Verified
5/5

2005-06-06

"Product arrived as described - including price -on time in fine condition. No nonsense. Great way to do business. Highly recommended!"

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Verified
5/5

2005-06-04

"Outstandingly positive experience. I have been researching and working up the nerve to order an $8000.00 Canonn EOS 1DS Mark II camera for seven months. This is a VERY large purchase for me and I have had several dissapointments with what appeared to be deeply discounted cameras from other E-Tailors.

I called OneCall and spoke with Ralph. He was very helpful with my order with no pressure for additional accessories. He suggested some, I declined and we moved on. He assisted me with splitting my purchase over three different credit/debit cards and even alerted me to a banking security practice of which I was not aware. His advice preempted my bank from declining the charge and addding days to the process.

OneCall offered free shipping and upgraded to overnight/Saturday delivery for less than $40.00.
I was so pleased, I called back and added two lenses, a flash unit, and memory to my initial order.

I called OneCall at 2:30 pm on Friday afternoon, here in Fort Lauderdale; my camera and ALL accessories arrived at 10:35 this morning, only 20 hours later. This camera is very difficult to obtain still from most dealers.

I can't say enough about the friendly, courteous, service oriented help I got from Ralph at OneCall.com.

These people deserve to succeed and will be my OneCall for my next purchase.

Richard Carpenter
Fort Lauderdale, FL
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-06-04

"I have been purchasing digital cameras, video and still, from this company for a couple of years. Their prices are competitive. There's no gray market or weird stuff going on here. They will take time to discuss the product with you and I find them to be very fair. It's why I keep coming back. I recommend them without reservation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Resolving problems
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use