"I ordered a Sharp LCD TV from One Call. The whole transaction was handled very nicly, except at the begining the sale person was quoting me a different model's price. I received my TV promptly and found everything to be in order. I am considering buying more electronics from them. I highly recommend One Call.
Frank M.
San Francisco, CA"

"This was the best buying experience. Jason M. was great! Ordered a Fuji S7000. Got several competitive prices which were lower than OneCall. Checked out the merchants on resellerratings.com and all had very poor ratings. Even with that, Jason still made me a great deal on the camera lower than their advertised price. Camera was supposed to arrive on 10/26. FedEx delivered it at 9:30am on 10/25. I was concerned that their price was much lower than most of the major merchants and would be a 'gray market' camera. Confirmed with Fuji that this one is legit. (OneCall is a Fuji Authorized Reseller)
This company has the friendliest staff that takes the time to answer your questions - I never felt rushed. I had an order confirmation within an hour of placing the order and a fedex tracking number by end of business on the day of order.
All in all - you can’t beat them. I’m usually pretty critical but I have absolutely nothing to complain about. I have been a hard-core J&R fan for years. OneCall now has all my electronics business!

"

"WOW, I am stunned!

OneCall was one of the first stores to accept preorders on the new Canon 20D. I preordered on 8-20 (the day the camera was announced) by phone, the guy who took the order was very polite and efficient and even told me where on the preorder list I was.

The Canon shipments started hitting the stores on 9-13. OneCall CALLED me on 9-13, said my camera was in and would ship tomorrow! When is the last time a store called you to say an item was received and would ship?

I called back later in the day on 9-13 as I noticed they were now offering 1 day priority shipping for the same cost as the express rate on the camera. When I ordered I got the express rate and asked if they could change it to 1 day, they said no problem. Also added a UV filter to the order, again no problem, the guy looked up and found one that would fit and added it to the order (the day before the order was to ship).

Order sent on 9-14, email with tracking number received, delivered on 9-15.

THEN about 1 week later my original salesman called to make sure the order was received and if there were any problems with the camera or any thing else he could do for me. This just doesn’t happen any more in business, I was impressed!

For sure going to order more with them.


"

"I ordered a Panasonic FZ20. It came very quickly but the usb connector didn't work. I called Onecall to get a RMA number. The CSR was condescending. He didn't believe me when I told him the usb connector didn't work. He insisted I call up Panasonic to make sure it's a defect. I didn't call up Panasonic but I called OneCall again the following business day. The CSR finally gave me a RMA number but he assumed I wanted an refund so when I told him I wanted a new one sent, he had to put in a entirely new order. That meant that my credit card had to carry the charges from both orders (a little more than $1000) until they credited me back for the original order. Fortunately, they processed my original camera in just a few days. I am ticked that I had to pay to ship back the camera to them though."

"This was the first time I used OneCall. I purchased a Nikon 17-55 Lens - excellent service, fast shipping and they matched the lowest price I found on the web. I would not hesitate to do business in the future with them."

"I ordered a canon digital rebel with kit lens on 10/16/2004 from their website because of an one day promotion. It was the best deal after i checked out several other highly rated online stores. I received it at 10/21/2004 as estimated. It is a very smooth transaction. No questions were asked. There is no phone call trying to sell me accessories. I am very satisfied and will do business with them again."

"I was very satisfied with the professional way my purchased was handled. Best price from a company that has little to no bad reviews. Other companies had better prices, but lots of horror stories in the review process. I am very happy with this purchase and will bookmark them for future purchases."

"Great Experience! A+ Prices. Delivered on time. Immediately accepted a return on a camera filter that would not allow the lens cap to be used for the new lens. Also gave good advice on why it didn't work and made solid suggestions on what I should do next."

"Very smooth ordering.

First I placed an order of Canon 20D through the internet. Then I called several times for checking if it is in stock. All representatives gave me detailed information. At last time, a person call Greg, told me that the package I order will arrive later. If I can re-construct my order, I can get them faster. Then he helped me to put all the coupons together and waived my shipping cost. His work helped me a lot with bringing down the total. Eventhough I paid several ten dollars more for body and lens (not in a package), I did get the shippment much faster and it did arrive before my vacation. I am very happy. I have purchased 3-4 major items from onecall and always had happy experience."

"They claim they'll price match other websites but this week when I tried to get them to match beachcamera's $569 and buydig's $574 price for the Powershot G6 they said no. They "claim" that those sites are fake and don't send out products and when they do they call and harass you to buy extras to jack up the cost. This was a pure lie from OneCall, beachcamera sent my G6 USA brand new just fine, and didn't try to sell me a SINGLE extra at all. "

"A class act all the way, I have bought three digital cameras from these folks in the last three years and could not be happier with the cameras and Onecall.com.
It is nice to be able to get a great price on these items and get great service from professionals that are not out to scam me.
Highly recomended."

"Excellent company, pleasant people working for this company, good prices. I bought Canon GL-2 a few months ago, later a wide lens, everything was delivered even earlier than I was expecting, no problems with shipping, packaging, etc. Just opened and started working. All warranty documents have been received a few days later. I didn't understand first that it should be done later through a separate company and sent them a question. By the way they answer all questions ASAP, I sent many messages asking this or that, I made two phone calls to this company to order camcorder and later lenses. Both times the calls were answered almost immediately and I spent just a minute-two on line ordering.

Good job, guys!

I have already recommended my friend to buy a digital camera in the same store.
"

"Ordered the Panasonic FZ20 online. Was told it was on back order and wouldn't be received for 2 weeks. 5 days later I received my camera! The package was missing the small SD card. I called and this was sent the following day. Nice people to deal with and definitely would order from them again. Made this purchase based on ratings found in this site. "

"I ordered my camera early Thursday afternoon and it was shipped to me later that same afternoon. I received the camera on Monday and I am very satisfied. I was very impressed with onecall's super fast shipping and the packagaing was great too. Also, the prices are pretty good. I used a coupon code/link and saved a bunch of money on my camera. I will definitely be buying from this store again."

"Excellent service, a new "newegg" in the making, in fact Better than newegg!!!

I was looking for a store to buy the digital camera Panasonic FZ15, I found 3-4 stores that had the camera for $430-$450, but with the 3 day shipping charges included, onecall's was the best price, nightowlcamera.com was a few bucks less though. After checking reviews on both the stores, I decided to go for onecall because of greater number of reviews.
I had to call my credit card company to add the shipping address as an authorized address because it was onecall's requirement (a good thing for fraud protection).
I wanted it to be shipped by Tuesday, I called the customer support and asked about the shipping time, and he said if I ordered right then (10am EDT, Thursday), I'd get it by Tuesday. I went ahead with my order. My mail service provider was down, so I called them after about 2.5 hours to see if everything had gone smoothly, lo and behold, the guy told me it's already been shipped out and gave me the Fedex tracking number!! It wasn't 3 full hours from the time I placed the order and they'd shipped it out!! Excellent work, even better than newegg (which I thought was the best), onecall ship out fast, and they give free 3 day Fedex (on orders above $200), whereas newegg's Fedex saver is good, but not as good as this one. Also, newegg takes $3 for "rush my order" with which they "try their best to ship out the same day". Onecall rocks!! Can't wait till Tuesday to see my camera!"