"The price was still great, but I didn't like the bait and switch once I got to the website."
"Easy ordering and 20% discount is appreciated."
"Contacts are always timely and the correct prescription. "
"Ordering was quick and easy, here’s to hoping I receive them just as quickly and easily "
“Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found the ordering process quick and easy. We’re just as excited as you are to get your order to you swiftly! Stay tuned for your delivery, and we appreciate your trust in us!”
"I feel that the contacts cost more than it may cost at the ophthalmologist even with the discount."
“Thank you for sharing your thoughts. We understand your concern about the pricing, even with the discount. We’ll be reaching out to review the discounts with you and help find a solution that meets your needs. Your feedback is important to us, and we're here to assist you.”
"Shipping and processing is 2 expensive "
“Thank you for sharing your thoughts. We’ll be reaching out to review the discounts with you and help find a solution that meets your needs. Your feedback is important to us, and we're here to assist you.”
"It seems dishonest to have a processing and handling fee. Charge what you are going to charge for the contacts but slipping that in later is deceptive. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Only charge a hefty processing fee when you give a “deal” because how dare we actually get said “deal”"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Always professional, quick, and friendly. Easy to navigate and has every kind of contact I could ever need!"
“Thank you so much for your fantastic review! We're thrilled to hear that you're a returning customer and that you've had such a positive experience with us. It's wonderful to know you find our site easy to navigate and that we have everything you need. Your feedback inspires us to keep delivering excellent service!”
"Prices were very competitive and they even offer a document to submit to your insurance. 10/10 would recommend"
“Wow! Thank you so much for this fantastic review! We're thrilled to hear that you had an amazing experience with us and found our prices competitive. It's great to know that our insurance submission document made things easier for you. Your recommendation means the world to us! We can’t wait to serve you again!”
"It has been easy to order my contact lenses, they are much lower than purchasing through my eye doctors office and get delivered right to my home!"
“Thank you so much for your fantastic review! We’re thrilled to hear that you found our ordering process easy, fast, and accurate. It's wonderful to know that our prices and home delivery are making a difference for you! We're excited to continue providing you with great service and affordable contact lenses.”
"Smooth and easy order and special offer. Thank You. I will be back."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our special offer appealing and that your ordering experience was smooth and easy. We truly appreciate your support and can’t wait to welcome you back for your next order!”
"So far so good, I got sick of how expensive contacts are at doctors office so trying this. I hope it continues to be great!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your experience with us. We totally understand the frustration of high prices at the doctor’s office, and we're here to provide you with a more affordable option. We can’t wait for you to continue your journey with us, and we’re confident you’ll love the value and convenience we offer. Keep us posted on how it goes, and thank you for choosing OptiContacts!”
"This was the cheapest I found my contact lenses anywhere online and cheaper than my doctor's office."
“Thank you so much for your fantastic review! We're thrilled to hear that you found great value in our contact lenses! It’s our mission to offer the best prices online, and we’re so glad we could save you money compared to your doctor's office. Your support means the world to us!”
"My file is saved so renewing takes less than a minute!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that renewing your order is such a breeze for you! Saving time is what we aim for, and it's awesome to know that our service is making your life easier. We appreciate your support and look forward to serving you again soon!”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for your awesome review! We're thrilled to hear that you found our shipping accurate and fast, and that your contacts arrive just as you need them. Your satisfaction means the world to us, and we can't wait to serve you again!”