"fast, fast fast - you're making this too difficult and take too long"
"Easy and I don't have to deal with driving to the doctors"
"IT WAS A LITTLE HARD TO CHANGE MY PRESCRIPTION AND NEVER COULD UPLOAD THE PICTURE OF MY PRESCRIPTION OR PUT IN MY DOCTOR."
"advertised price was 10.95 per box. actual cost was 25.66 per box"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Always the easiest process and fastest shipping "
"Easy to use. Except didn’t expect processing fee to be so high"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Great price. easy checkout. Very satisfied "
"Needed to order more contacts so I’m not walking around with a cane and opticontacts got me squared away fast and easy with a great price! "
"Very easy and simple to use website."
"always easy to reorder with these guys"
"BEST PRICEWITH FIRST TIME CUSTOMER DISCOUNT"
"It was simple and fast. I will definitely be reordering. And the prices were great"
"I cannot enter my date of birth easily - what is this ?!"
“Thank you for your feedback. We’re sorry to hear that you’re having trouble entering your date of birth. We’ll be reaching out to you soon to help resolve this issue and improve your experience. Your satisfaction is important to us, and we appreciate your patience as we work on this.”
"Super easy! Entered my contact details and within 2 minutes my order was placed. Definitely will use in the future. "
"Came looking for quick delivery, a good price, and use my PayPal. Got it all here! Thanks Opticontacts!!"
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for sharing your experience. We're sorry to hear that you had trouble updating your prescription and uploading the necessary details. We'll be reaching out to you soon to assist with these issues and make the process easier for you. Your satisfaction is important to us, and we're here to help.”