"It was great the only bummer was I was not given 25% discount cause 99$ was the minimum and my purchase 99 so not sure."
"Quick and easy and saved a lot yay"
"The prices are unbeatable!!!!"
"This site was much faster and less expensive than other sites. Hopefully the order is correct. Appreciate the conveniences "
"Please just post upfront what total cost is rather then double in the end "
"25% off coupon didn’t work at checkout. Price seemed to change after other coup "
"Ordering was incredibly easy, the delivery was quick, and the prices were reasonable. It was a hassle-free way to get the lenses I needed without breaking the bank."
“Thank you for your fantastic review! We're thrilled to hear that you found the ordering process easy and the delivery quick. It's great to know that our reasonable prices made it hassle-free for you to get the lenses you needed. Your satisfaction means the world to us, and we can’t wait to serve you again!”
"Easy to order, pay, and received fast as expected!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our prices great and that your order was smooth and speedy. It’s always our goal to make the shopping experience effortless for our customers. We can’t wait to serve you again soon!”
"coupon dissapeared right before check out"
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"Well so far so good, just placed my order for my Bio finite Multifocal Toric contacts. I’m excited, hope they arrive quick. The only thing I didn’t understand is why I was never directed to put in my vision insurance?"
"I would have liked to have seen what the color looks like before purchasing. Through the process, there were no pics."
“Thank you for your feedback! We apologize for any confusion. The color pictures of the lenses are actually listed on the page where you're asked to input your prescription. If you missed them or have any other concerns, please don't hesitate to give us a call. We’ll be more than happy to assist you with anything you need!”
"This was easy and priced well. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"The best site to get contacts! If you know your prescription you are set! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Was super easy to find my contacts and upload everything i needed to"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I do not appreciate the double charge at the time of check out. It leaves the customer feeling that you are running a sneaky and unethical business."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.
”