"Great simple experience and great pricing!"
"Easy to find my brand, upload my prescription and check out! And best deal I could find for my brand including shipping was over $30 cheaper than anywhere else! "
"My second time ordering contacts and this time the online promotion was a better deal than with my first order and I even got free shipping"
"So far so good! Last purchase went great!"
"First time ordering contacts! Easy, simple!
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"The prices are affordable! Fast and tech friendly experience!"
"Easy to order through text notification"
"Super easy to reorder my contacts."
"Great quick efficient experience for contacts"
"It was pretty easy to upload the prescription. "
"Easy to order. Not too expensive. perfect."
"Got an email used the link. Hard to believe you need almost an additional $20 to process the order."
"Ease of use! The website is great! "
"This was my first time ordering contacts. There ordering process was easy and quick. Although I was a bit shocked when I was hit with a $40 processing fee"
"Deceptive pricing all around and expensive processing fee"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”