"Wasn’t as confusing as 1800 contacts sight. Cheaper too"
"seems unethical to show a low product price and then to add astronomical fees for "processing and handling". "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"The total costs on the final payment varied significantly than the original amount. "
“Thank you for your feedback. We apologize for any confusion regarding the shipping fees and total costs. Please note that the shipping fee is $9.95 for orders under $100. We will reach out to you shortly to review the total and assist you with the price.”
"Thanks for everything hopefully I get the contacts soon"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"middle of the road experience"
"Bro, this like 60 bucks cheaper than Walmart with the first timer code. I really hope they come in well and undamaged. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I've ordered from here a few times and it's always quick and easy and I get the exact merchandise I ordered from the website. It's so much more convenient and I appreciate that."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Just give up front prices. Advertising contacts for $12.58 per box and then sneaking in $87 in processing fees on top of shipping? Thats sketchy and dishonest. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”
"Great bonus discounts given via email!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Haven't had contacts for awhile "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Price starts off at $40 but ended way more."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"I was super excited to get such a great price on the Contact lenses that I decided to buy more boxes than I normally would. However, at the final step of checking out, I was hit with a Processing Fee which was basically 50% of the savings I thought I was getting. The price was competitive with others but not great as I thought it would be. Very tricky practice!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy to place my order, a little tricky to navigate the prescription area but got it situated. Can't complain this place is usually pretty good woth pricing on contacts! I doubled my lenses for 20% less than other competitors! Great savings!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"They show a low rate for contacts, then add a large "processing" fee that puts them in line with other providers. They're still slightly lower than others but still annoying. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Everything went smooth and nice. Chat system was great as well. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”