"really easy to use, hope the processing and shipping is as quick"
"Love a discount offer but email"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I could not tell if I was getting the 25% discount or not as a first time user. There was also an additional discount code aside from the free gift that was offered. I could not tell if I received this. Please address these two comments before I place more orders with your company. "
“Thank you for sharing your feedback with us. Currently, our system allows only one coupon code to be used per transaction, which means you can choose either the 25% discount or the free gift. We understand this may have been unclear during your checkout process, and we're sorry for any inconvenience this may have caused. A team member will reach out to you shortly to help resolve this issue. Thank you for giving us the opportunity to address your concerns. We value your business and look forward to serving you in the future.”
"I have ordered contacts through OptiContacts for a few years now. If you're like me and wear both contacts and glasses, you want to optimize your vision insurance by alternating those benefits every year. When I use my benefits for glasses, I like to purchase my contacts through OptiContacts because they have great deals and their website is very straightforward to use. The contacts always arrive in a timely manner with no issues."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very comfortable and the colors are true to their description "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very informative and helpful customer service, no wait time and quick shipping options. It is nice when customer service goes above and beyond to simplify your shopping experience. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Pretty easy, thank you! Take care"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Discounts helpful to order contacts "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Easy, Fast, Reliable. Great Experience."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Process was incredibly easy."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"So easy to order,i hope that this all works out! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Always timely shipping, never any issues "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"adding on $50 processing fee feels like a scam"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"Prices you can't beat, a reminder to re order and free ground shipping. Better than at the eye doctor. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Have been purchasing from here for a while with complete satisfaction!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”