"Much easier to order and a better experience than 1800 contacts."
"Great price.
Great ordering procedure."
"Prices are reasonable and hope I get them quickly! Was easy to navigate the website and happy I was able to take a pic of my script instead up uploading it. Easier for me."
"Very easy to navigate and place my order ! Great prices "
"The processing fee went up as i filled out order."
"That's false advertising!!!"
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Great customer service, however cost have doubled in 3 years. Would appreciate a better promotional price for being a long-standing customer. Thank you! "
“Thank you for taking the time to provide us with your feedback. We understand your concerns regarding the recent price increase and want to reassure you that we are committed to offering competitive pricing for our products.
It is important to note that prices are subject to change due to various factors, including inflation, changes in raw material costs, and market demand. While we strive to maintain reasonable prices for our customers, unfortunately, these factors can sometimes lead to price increases.
We value your loyalty to our brand and appreciate your trust in us. Rest assured that we are always exploring ways to keep our prices reasonable while ensuring the quality of our products. One of our agents will contact you shortly for further assistance.”
"The increased fees and prices are insane!"
“Thank you for taking the time to provide us with your feedback. We understand your concerns regarding the recent price increase and want to reassure you that we are committed to offering competitive pricing for our products.
It is important to note that prices are subject to change due to various factors, including inflation, changes in raw material costs, and market demand. While we strive to maintain reasonable prices for our customers, unfortunately, these factors can sometimes lead to price increases.
We value your loyalty to our brand and appreciate your trust in us. Rest assured that we are always exploring ways to keep our prices reasonable while ensuring the quality of our products. One of our agents will contact you shortly for further assistance.”
"Great service and the price can’t be beat "
"Don’t like being charged a processing fee, but otherwise, really easy doing business with you. "
"its been 2 yrs using opticontacts and i love it. "
"no data on "processing fee" until check out...classic bait and switch BS!"
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Fast and easy order. Coupon even applied. "
"I'll rate you when I receive a correct order!"
“Thank you for your feedback. We would kindly ask you to let us know if you have encountered any issues or difficulties with your order on our website so we may address them and make your shopping experience more enjoyable.”
"I like how easy your site is to navigate, wish you had an app"
A rep from OptiContacts.com, KitsCS, has responded:
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”