"I could not see the details of the previous order to confirm if that was what I wanted."
"I really loved that when i loged in the previous orders were directly infront of my eyes. It saves a time and nerves"
"I'll let you know once I receive my product and will be more then happy to relate my experience "
"Fast and easy, and a good selection "
"Shopping experience was fast and easy. Definitely good deal I couldn't pass up. THANK YOU!!"
"Needed small plastic discs for eyeballs. These guys texted me saying ummm hello, we have not heard from you in like four years…wanna take a gander? I said yes, thank you so much, take my money, boom contacts. Easy peasy "
"Have ordered from this website multiple times. While the listed price is not accurate due to high shipping and processing fees, the overall price still beats all other sites"
"I was paying way too much at my optometrist and discovered opti contacts instead. Great prices at a fraction of the cost and the shipping is pretty quick. "
"The contacts I choose were the Acuvue Vita Astigmatism lenses. They aren't the newest on the market but the discount was okay. I didn't expect the processing fee to be as high as it was compared to other online sellers. I opted for the 2 day shipping since I needed them quick fast in a hurry. I hope they arrive on time. "
"Cannot believe you did not disclose the 'processing fee' until after I submitted the order. Very Shady!!!"
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Always a great experinece with Opticontacts!"
"My contacts can be quite expensive and I was offered a good price for each box of contacts that I need, so that was very helpful. The only thing is that I wanted to put in my new contacts prescription because the one they have is expired, but it wasn’t giving me a place to do that. I’m sure they will ask for it at some point. Overall a good place to get your contacts. "
"Easy shopping ave good prices!"
"I always end up coming back to order from opti-contacts they are super easy to reorder from and have some of the fairest pricing available. Shipping is always free for me and arrives on time! "
"I did not get discount and this is lst time i will buy from you guys"
“I'm sorry to hear about your experience. One of our agents will contact you shortly for further assistance. We value your feedback and hope to improve your experience in the future.”
A rep from OptiContacts.com, KitsCS, has responded:
“Thank you for sharing your feedback with us. We're glad to hear that you found a great price on the Acuvue Vita Astigmatism lenses. While these lenses might not be the newest on the market, we strive to offer competitive discounts to ensure you get the best value.
We apologize if the processing fee seemed higher compared to other online sellers. We continuously work to balance our fees while maintaining the quality and efficiency of our services.
Regarding your shipping choice, we understand the importance of receiving your contacts quickly. With the 2-day shipping option, your order is prioritized to ensure it arrives on time. If you have any concerns or need further assistance, please don't hesitate to reach out to our customer support team.
Thank you for choosing us for your contact lens needs. We appreciate your business and look forward to serving you again in the future.”