"I did not get discount and this is lst time i will buy from you guys"
"The processing price increased after I entered my information. That is very deceptive"
“Thank you for your feedback. A processing fee is charged on all our orders. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Easy to locate contacts brand and easy to purchase. No hassle at all! And they offer priority shipping!!! "
"everything I needed to get high end glasses"
"From the review page to the place order page my service/handling fee went up $13 with no explanation??"
“Thank you for your feedback. A processing fee is charged on all our orders. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"ALWAYS get my contacts from here!!! By far the cheapest and fastest given the type of contacts I use!!!"
"Happy with my last order and thank you for the reminder that I needed to order more contact lenses."
"Quick and easy. Delivered quickly last order."
"I thought I was going to get 25%off for being my first order since I subscribed to get them shipped every month"
"First time ordering and having to pay a processing fee"
“Thank you for your feedback. A processing fee is charged on all our orders. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"At check out, a previously undisclosed "processing fee" appeared. More than wiped out any saving for shipping. I hate these sorts of gimmicks. "
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Processing fee changes at the final payment window."
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"order placement process is frustrating"
“We are sorry to hear that you found the order placement process frustrating. We appreciate your feedback and will work to improve our website to make the process smoother for our customers. Thank you for bringing this to our attention.”
"Easy and affordable thank you "
"Not much more to say as this is my first order. So far, I'm impressed.
Thank you!"
A rep from OptiContacts.com, KitsCS, has responded:
“I'm sorry to hear about your experience. One of our agents will contact you shortly for further assistance. We value your feedback and hope to improve your experience in the future.”