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Product & services pricing
4.02/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.30/5
Customer service:
4.27/5
Return/Replacement policy:
4.25/5

Verified
5/5

2024-07-06

CHEAP AND EFFICIENT

"I typically have a very expensive order for my contacts, but after much research OptiContacts has been the most affordable and the easiest to navigate for ordering my contacts! Plus quick shipping !!"


Verified
2/5

2024-07-06

tricky pricing, not transparent

"I was surprised that a "processing fee" was added to the cart upon checkout. Would have preferred accurate and transparent pricing upfront. Also, there seemed to be some gimmicky "you qualify for a free gift" add-ons that are not in fact "free.""


Verified
3/5

2024-07-06

Good price slow shipping

"I’m sure it’s a new company so that is why it took longer than normal to ship but looking forward to my next order and will leave a new review"


Verified
5/5

2024-07-06

Get it

"Good easy n quick
Tell u when u get it going thanks

"


Verified
5/5

2024-07-06

Super easy!

"I found exactly what I was looking for fast and for a decent price.
Thank you!
"


Verified
1/5

2024-07-06

Bait and switch

"It is sneaky to add such a big processing fee on the end of the transaction. "


Verified
2/5

2024-07-06

"Processing fee? Won’t shop with you again. "


Verified
5/5

2024-07-06

trustfully, nice web experience

"good, get delivery on time. hopefully get same nice trustfully experience, in future delivery."


Verified
1/5

2024-07-06

Hidden Fees

"Not upfront about your bs fees. Bait and switch does not create customer loyalty. Will look elswhere for next purchase"


Verified
5/5

2024-07-02

Easy and up front pricing

"No hidden processing fee and a reasonable prices "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you found our pricing transparent and reasonable. We appreciate your support and look forward to serving you again soon.”


Verified
5/5

2024-07-06

Don't be fooled! THESE are the $cheapest$ contacts!!

"Very easy to place my order! Thx!"


Verified
5/5

2024-07-06

Easy ordering

"perfect service quality lenses great price "


Verified
2/5

2024-07-06

Coupon Failure

"I tried using a coupon Hello for a 30% discount it kept kicking it out saying I wasn't a new customer. I contacted customer service and they said I was a customer a long time ago with one of their sister companies. That should have no bearing on a current order with them. I wasn't ordering from their sister company. then they told me to use a different email address and it would work. Well it didn't. Probably the last time they will see my business."


Verified
4/5

2024-07-06

I see

"Great website and easy to order. Has a lot of fashionable options. "


Verified
5/5

2024-07-06

Easy to order and lowest prices

"Lowest prices around. Have great discounts. When ordering it’s always easy. "