"Title has the goods. The site is glitchy and tried to remove the coupons that allowed the advertised price to be "close" to what you charged. The fees for processing, shipping, fee-fees, and others made the price the same as every other site. Why not just be honest? They're $50/box and $4 shipping. How hard was that?"
"was comparable to other websites and seems to be legit"
"kept giving me error screen for no reason tried so many payment methods and different browsers, cutomer service chat just gave me a number to call, finally after two days i was able to process it online."
"Well I’d say it was an overall decent experience."
"With prices rising, this company tries to keep things affordable and is doing great at keeping me a customer for all my kids vision needs highly recommend. You get your contacts quick and the product is amazing "
"This was a lot less complicated than I thought it would be. The most difficult part was deciding on my free item. "
"great! always quick and easy!"
"you should tell people about the processin fee upfront, not at check out. And the 4-6 weeks to get the contacts is BS. That should have been disclosed upfront before I purchased them. You got your money instantly."
"I like the way how easy the online process is "
"This was my 1st time ordering contacts. I’ve put it off thinking it’d be a hassle (like ordering glasses can be when searching for the perfect pair). Wishing I’d just done it sooner. I can’t believe how easy this was. Looking forward to continuing to use Optcontacts.com. I had 1st gone to 1-800-contacts because I was told they were cheap & easy. They were close to double the price. I was shocked at how expensive they were going to be. I’m so glad I decided to search & found Opticontacts instead. Saved me tons of $!"
“Thank you so much for your 5/5 star review! We appreciate you giving us a chance and are glad to provide you with a convenient and affordable option for your contact lens needs. We look forward to continuing to serve you and thank you for choosing OptiContacts.com!”
"Thise website made the ordering process very simple and streamlined as well as affordable"
“We are thrilled to hear that you found our website simple, streamlined, and affordable for your ordering process. Thank you for your kind words and for choosing OptiContacts.com!”
"I paid half as much as I would have at Walmart!"
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you were able to save money by shopping with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.”
"So easy and convenient. Great prices. Will definitely be back."
“Thank you for the wonderful review! We're thrilled to hear that you found shopping with us easy and convenient, and we appreciate your kind words about our great prices. We can't wait to welcome you back for your next purchase!”
"I’ve never had issues ordering with the company. I forgot I used to order off of GlassesUsa and switched to Opticontacts because glassesusa always lagged and gave me problems. "
“Thank you so much for your amazing feedback! We are thrilled to hear that you had a positive experience with us and that you find better deals and customer service at OptiContacts. We appreciate your support and look forward to serving you again in the future.”
"Ordering seemed easy But I wasn’t prompted to upload my prescription. I am assuming I will be sent a link for that later?"
“I apologize for any confusion regarding uploading your prescription. Please be assured that we will reach out to you to obtain your prescription before processing your order. One of our agents will contact you for further assistance. Thank you for choosing OptiContacts.com.”
A rep from OptiContacts.com, KitsCS, has responded:
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”