"Best price I could find. Prices changed a bit while I was ordering. That seemed a little sketchy, but I am hoping for the best!"
"20 dollars for shipping is extreme."
“Thank you for reaching out to us. We sincerely apologize for any misunderstanding regarding the shipping cost. We understand your concern about the shipping fee.
We would like to clarify that the actual shipping fee paid was $12.95, not $20. We strive to offer fair and competitive shipping rates, and we regret any confusion this may have caused. One of our agents will contact you shortly for further assistance.”
"When I logged on with my email, it said not found, so I signed up as a new customer. When I went to check out, I got an error message saying I could not use that code. Therefore, my account email should have been found to start with. In order to use the code I received in my email, I had to spend at least $99, which is not stated in the email I received. Also, the initial cost of the contact lenses I ordered said $16.-- and when I clicked on it, the cost changed to $23.-- per box. Then of course there was a $10.-- fee added on the shipping screen for processing. Not sure if I will order from here again."
“I'm sorry to hear about the issues you encountered while trying to use a promo code on our website. We strive to make the ordering process as smooth as possible for our customers, and I apologize for any confusion or inconvenience this may have caused. One of our agents will contact you for further assistance. ”
"Entering my information was straightforward. The layout of the information panel was easy to understand."
“Thank you for taking the time to leave us your feedback! We're thrilled to hear that you found our website easy to use and navigate. We appreciate your support and look forward to serving you again in the future!”
"I just cought a great deal.
The contacts were already the lowest price I found and on top of the 4th of July sale...... what a deal what a steal!!!!!!!!!!"
“We are thrilled to hear that you found a great deal during our 4th of July sale! Thank you for choosing OptiContacts.com for your contact lens needs. We appreciate your support and hope you enjoy your purchase!”
"What the heck is this prcessing fee? That's ridiculous to charge such a fee. That should be included in the cost of the merchandise. "
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Easy painless offered great discount"
“We are thrilled to hear that you had a fantastic experience with us! Thank you for choosing OptiContacts.com for your eyewear needs. We appreciate your positive feedback and look forward to serving you again in the future.”
"Your title stated that you were the cheapest, another site was cheaper, but needed my prescription "
“We are thrilled to hear that you found our prices to be competitive! Thank you for taking the time to share your feedback with us. We appreciate your support and look forward to serving you again in the future.”
"Other online retailers had confusing information and attempted to offer discounts, but required sign-up for text messages and email alerts. Just want contacts with discounts and easy check-out and was excited for the free pair of sunnies! Thx!"
“We're thrilled to hear that you had a fantastic experience shopping with us! We strive to provide our customers with easy and hassle-free purchasing, and we're so happy that you appreciated our discounts and streamlined checkout process. Enjoy your new contacts and your free pair of sunnies! Thank you for choosing OptiContacts.com!”
"Easy to order and great price. "
“Thank you for the amazing review! We're thrilled to hear that you had a positive experience ordering from us and found great prices. Enjoy your clear vision!”
"I needed some online help, as I copied and pasted...and all went smoothly."
“We are thrilled to hear that you found our website easy to use and that our online help was able to assist you seamlessly! Thank you for choosing OptiContacts.com for your eyewear needs.”
"you should really allow PDF files for scripts"
“I'm sorry to hear that you had trouble with the script uploads. Thank you for sharing your feedback about allowing PDF files - I'll pass it along to our team for consideration. ! One of our agents will contact you shortly for further assistance.”
"Opticontacts is a great value for the money. Best price online. Beats my doctors prices hands down....for the exact same contacts! Easy to use the website. No issues at all. I'm a customer for life."
“We are thrilled to hear that you had such a positive experience shopping with us! Thank you for choosing OptiContacts.com and for sharing your feedback. We are delighted to have you as a customer for life!”
"I ordered my first box of contacts from you and I was very happy. Now I am ordering my second box from you."
“Thank you so much for choosing OptiContacts.com again for your contact lens needs! We are thrilled to hear that you had a positive experience with your first order, and we truly appreciate your continued support. Looking forward to serving you again with your second box of contacts!”
"Great service, and quick turn around"
“Thank you so much for your amazing review! We are thrilled to hear that you had a great experience with our service and enjoyed the quick turnaround time. We appreciate your support and look forward to serving you again in the future!”
A rep from OptiContacts.com, KitsCS, has responded:
“We're so glad you found the best price with us! We appreciate your trust and are here to ensure you have a great experience with your order. Thank you for choosing OptiContacts.com!”