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Product & services pricing
4.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.29/5
Customer service:
4.24/5
Return/Replacement policy:
4.24/5

Verified
2/5

2024-07-03

Save 20% But not valid in your order. You're short $1.

"I was offered multiple 20% off coupon codes, but they all required that I spend $1 more than the total for my contact reorder. Also, the 10% processing fee seems excessive."


Rep reply posted 2024-07-04
A rep from OptiContacts.com, KitsCS, has responded:

“We apologize for any inconvenience you experienced with the coupon codes and processing fee. One of our agents will contact you shortly for further assistance.”


Verified
5/5

2024-07-02

Very Straightforward process, no nonsense, please keep it this way

"
will continue to shop here as long as its
1) easy to order. Keep it simple. Its ordering contacts, it shouldn't have layers of pages.
2) no BS. Don't tell me the prices of contacts ... after I fill out my information. I will immediately leave the page if I don't see prices ahead of time.
3) competitive pricing. I would rather order from overseas in bulk next time I travel than to order in the US if the prices are that much of a scam.
4) Shipping time is great !!
"


Rep reply posted 2024-07-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you had a great experience with us and that you appreciate our straightforward process. We look forward to serving you in the future and providing you with the best online shopping experience possible!”


Verified
5/5

2024-07-03

Quick & easy

"Always have a quick and efficient experience when ordering. Contacts are great at a really good price!"


Rep reply posted 2024-07-05
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for the awesome review! We're thrilled to hear that you had a quick and efficient experience ordering from us and that you love your contacts. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-07-03

Wow

"So fast and easy!!! Very good!"


Rep reply posted 2024-07-04
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that your shopping experience with us was fast and easy. We appreciate your support!”


Verified
5/5

2024-07-03

easy peasy

"Easy to order and great value!"


Rep reply posted 2024-07-04
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you for the amazing 5/5 star review! We are thrilled to hear that ordering from OptiContacts was easy and that you found great value in our products. We appreciate your feedback and look forward to serving you again in the future!”


Verified
1/5

2024-07-03

Bait and Switch Pricing

"Bait and Switch Pricing. Service fee is insane."


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”


Verified
5/5

2024-07-03

Cheapest Option

"Affordable 12 month supply and slightly more transparent pricing that is given before filling everything out."


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you found our pricing transparent and affordable. Providing the best value for our customers is always our top priority. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-07-03

Eye catching

"Always a great experience shopping with opticontacts. I’ve shopped here for years now and wouldn’t order my contacts anywhere else. "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you have had a great experience shopping with OptiContacts for years. Your loyalty means the world to us, and we are grateful for your continued support. We look forward to serving you for many more years to come!”


Verified
5/5

2024-07-03

Greta Priced Lens

"I am very pleased with the no hassle way to purchase my contacts affordably"


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“We are thrilled to hear that you are pleased with your purchase and found our prices to be great! Thank you so much for choosing OptiContacts.com.”


Verified
5/5

2024-07-03

So easy

"Everything is so easy to process and quick delivery!! "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“We're thrilled to hear that you found our website easy to use and that your order arrived quickly! Thank you for choosing OptiContacts.com for your eyewear needs.”


Verified
5/5

2024-07-03

Great experience

"Easy navigation and great prices"


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“We are thrilled to hear that you had a great experience shopping with us! Thank you so much for the positive feedback. We are glad that you found our website easy to navigate and that you are happy with our prices. We appreciate your support and look forward to serving you again in the future.”


Verified
4/5

2024-07-03

Fast reliable

"Easy ordering, got nice discount, but the fees at the end were suprise. "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you had a fast and reliable ordering experience with us, and that you were able to get a nice discount. Thank you for choosing OptiContacts.com!”


Verified
5/5

2024-07-03

Easy

"Easy to order and website is easy to navigate"


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that you found our website easy to navigate and had a smooth ordering experience. We appreciate your support!”


Verified
4/5

2024-07-03

QUICK & EASY

"Quick & easy ordering process. Love the coupons & freebies. "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you for your positive feedback! We're thrilled to hear that you found our ordering process quick and easy. We're glad you love the coupons and freebies - happy shopping!”


Verified
5/5

2024-07-03

Cheap Contacts and Easy Purchasing

"This website offers the cheapest contacts on the market and makes purchasing quick and convenient. "


Rep reply posted 2024-07-03
A rep from OptiContacts.com, KitsCS, has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that you found our contacts to be affordable and our purchasing process to be easy. We truly appreciate your feedback and support.”