"I got the same exact contacts, they were in good shape AND I didn't have to ho through all the waiting periods of going to a stupid optical store. No attitude,no fuss, no muss."
"Hard to find price, figure out if ordered
- don’t want to be double shipped or charged"
“I'm sorry to hear about the difficulty you experienced with our website. To verify if your order was placed successfully, an agent will contact you shortly. We'll ensure that there are no duplicate orders or charges on your account. Thank you for bringing this to our attention.”
"Like the big discount. Thought my optomitrist’s info would be asked for. Not sure where to send that info. "
“Thank you for your feedback! We're thrilled to hear that you found our ordering process quick and easy. To provide your optometrist's information, you can simply email it to our customer support team at servicet@opticontacts.com. Thank you for choosing OptiContacts for your eyecare needs!”
"A few quick clicks after an email reminder kept me from running out. Thanks!"
“We're thrilled to hear that our reminder system helped you stay stocked up on your contacts! Thank you so much for choosing OptiContacts.com for your eye care needs.”
"Discounts and promos contradict one another, can't tell if add to or change completely. "
“Thank you so much for your feedback! We truly appreciate your input and will work on making our discounts and promos clearer for our customers. Your insight is invaluable to us! One of our agents will contact you shortly. ”
"Company promo beat out all other competitive pricing. I’ll be sure to reorder with OptiContacts.com! "
"quick and easy , needed the service for an emergency contact need "
"I think free shipping should be offered."
"Maybe it was me but took a couple of attempts to arrie at the price"
"EASY AND AFFORDABLE. VERY HAPPY "
“We are thrilled to hear that you had such a positive experience with us! Thank you for your feedback and for choosing OptiContacts.com for your vision needs.”
"Good prices, website is very informative"
“Thank you for the amazing feedback! We are thrilled to hear that you found our ordering process easy and that you enjoyed our competitive prices and informative website. We appreciate your support and look forward to serving you again in the future.”
"I was not happy with how many times i have to put my info in and the two boxes are one price when I log on and another at checkout Will be looking for a new site"
“Thank you for your feedback. We apologize for the inconvenience you experienced with our website. We will review the available discounts and contact you shortly to ensure you receive the correct one. Thank you for your patience and understanding.”
"i think you should let the customer know that their discount will be subtracted from the total. Kind of deceitful!!!!"
“Thank you for your feedback. We apologize for any confusion regarding the discount process. If the coupon code doesn't meet the requirements, an error message will appear to notify you. However, please rest assured that we will contact you to assist with applying the discount. Your satisfaction is important to us, and we appreciate your patience as we resolve any issues.”
"MY 1ST TIME ORDERING MY CONTACTS ONLINE. THEIR WEBSITE IS EASY TO USE. "
“Thank you so much for the amazing feedback! We're thrilled to hear that you had a great experience ordering your contacts online with us. We appreciate your support and look forward to serving you again in the future.”
"EZ ordering and account access "
“Thank you for the fantastic review! We're thrilled that you found our ordering process easy and that your contacts arrived so quickly. We appreciate your support and look forward to serving you again in the future.”
A rep from OptiContacts.com, KitsCS, has responded:
“We are thrilled to hear that you had a great experience shopping with us! Thank you for choosing OptiContacts.com for your contact lens needs. We appreciate your positive feedback and look forward to serving you again in the future.”