"Love everything about the company and how it works keep up the amazing good u will forever have my business "
"Always a breeze when ordering from this company! "
"The shopping experience was painless. The promo was great. The $112 worth of fees when you get to checkout were more than excessive and quite shady. After I get my order I will be reporting this company."
"Was the best price in down and decided to give it a shot for the first time. Process was easy and effective. "
"Will let you know when this process is complete"
"Great! Loved the discounts!
No more shoppingg around for my contacts."
"Awesome and easy and always on time"
"Not happy with being quoted 1 price then charged another!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"excelente! gracias me da segurudad"
"Super quick had an online promo for contacts ! Can't wait to get them ! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Unsure of shipping until I see ease of correct delivery "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I wasn't impressed to see the "Processing Fee" that added 50 plus more dollars to my order. Please just include it in the price of the contacts instead of making it look like they are cheaper per box."
“ In recent times, we’ve noticed a trend among our competitors, who are displaying extremely low upfront prices online to appear more competitive. Despite our initial reluctance, we’ve needed to adopt this practice at OptiContacts.com due to the impact it had on our traffic and orders, despite our competitive pricing.
We want to assure you that OptiContacts.com remains committed to offering the most competitive prices online. Your savings and satisfaction are paramount to us. We invite you to compare our bottom line prices with those of our competitors, confident that we’ll continue to exceed your expectations.
Your continued support means everything to us.”
"User friendly site, easy to upload Rx, all around super! "
"I needed more contacts and it was literally as easy as 1-2-3. They sent me a text to remind me that I’d need more…and I did. I followed the link and everything was set up from my last order and I just clicked through with discounts and all. Love it!"
"I’m always irritated by hidden fees. The shipping is free but then there’s a “processing fee” almost equal to my coupon code? Pfff."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”