"It was great to have the details from previous order to reorder easily."
"Everything went well except you need to define the type of file allowed for the prescription upload."
"shipping and processing fees are high here"
"Easy order, better deals and affordable!"
"easy and fast! cheaper than other sites too"
"It was quick and easy to place my reoder. "
"Reordering contacts is super easy! Quick shipping too! Highly recommended! "
"The website was easy to use and the prices were almost half the price I was getting from a different site. "
"Great service easy to order! Can't wait for my order to come in
"
"I had an issue with placing my regular contact order online, after trying so many times. I called the number provided and didn’t have to wait on hold, I was helped immediately the man who helped me honored the price online, confirmed all my details, placed the order for me and gave me clear direct instructions on how to enter my payment method, the next emails I will be receiving, and was kind. I was really impressed by the process"
"Loved the discount. Slapping a 270 "processing fee" is uncalled for. Be upfront with your prices. "
"So far so good. As long as order gets here in reasonable time I would say it's a good company"
"The check out was confusing. It asked me for Rx, i uploaded it. I go to check out, it asks me to chose which way to confirm the Rx and to upload it again. Seems redundant, superfluous. Choose your adjective."
“We apologize for the confusion during checkout. We’ve received your prescription and everything has shipped out. If you need any further assistance or have more questions, feel free to reach out—we’re here to help!”
"THEY HIDE PROCESSING FEES!!!"
"I had a bit of a struggle uploading my prescription. I also had a little struggle in navigating the website because usually there's a "Continue Shopping" button, but there's not on this site.
The prices are very competitive though and I appreciate the free shipping."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”