"got email for one price and when placed order the amount kept changing. Instead of the 53.20 advertised price per box, even with discount code price ended up being 68.66 per box. "
"So far, the best prices without a rebate. Easy ordering process."
"Excellent price for a trusted brand. The Air Optix Colors are the exact same that you pay four times as much for on other websites. At this price, you can buy multiple colors. My husband's script is a 13.8 diameter and a 8.4 BC. However, Air Optix Colors are only available in 14.2 diameter and 8.6 BC. He could not tell a difference at all when wearing the Colors and finds them very comfortable. His eyes are brown, and we both agreed the Grey was too subtle of a difference. After looking at different images, we have ordered the Sterling Grey. "
"Quick and easy to order! I appreciate the intro offer!"
"Wonderful, hopefully shipping is quick"
"It feels a bit like bait and switch to start the sales process feeling like I'm getting a great deal, only to find a "$183.26" processing fee as I get to the last step."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Love opticontacts for online contact lenses"
"great prices and easy transaction"
"Orders are saved which makes it easy to reorder"
"I know my prescription my doctor shut down I didn't want to do the exam again. This made my life easy thanks!"
"Website is very streamlined and easy to reorder "
"By far the best price I've found. This is my first time ordering with this vendor, so here's to hoping the follow through is just as great as the ordering process. I also especially appreciated the transparency with the note in regards to the processing fee. That's where I saw the price jump and immediately wondered what the fee meant. Perfectly and thoughtfully explained. This will definitely be where I get my contacts from now on if the delivery and product is as great as the ordering process and affordability!"
"I appreciate the discount very much"
"$24 processing fee is too high. In the future will do more research. Otherwise service is good."
"This is an easy way to get discount contact lenses quickly. "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”