"user friendly and seamless experience on the site. "
"Opticontacts has best price."
"All good, I really recomment this page"
"The website was very easy to go through. Very affordable pricing. "
"Disappointed to be surprised with a processing fee that doubled my cost. "
"Fast, easy, hate the "processing charge." But still very competitive pricing."
"shipped on 10/10/24, it is now 10/19, still don't have my purchase.... 3-5 bus days? how and shipping where..... is this coming by horseback? "
"Prices appeared outstanding then the processing fee is ridiculously high "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
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"Love how easy it is to order from this site and to reorder. "
"Online ordering process was simple. The website was easy to navigate."
"I found my prescription and the exact lens with the promo pretty quick. Reasonable pricing. Let's see how dedicated they are with shipping times."
"Give me the 30 percent off guys!"
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"Easy to do, minimal steps. Nice reminder."
"Good,quick checkout. No questions "
"too high price for returning customers"
“We apologize for the inconvenience you've experienced with our promotions. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback, and we apologize for the frustration you’re experiencing with the shipping of your order. We will review the tracking details right away and reach out to you shortly to provide an update on your shipment. Your satisfaction is our priority, and we appreciate your patience as we work to resolve this.”