Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Great prices!
"Great prices on quality products."
Great price but processing fee was pretty steep and no free shipping
"At first the advertisement said each box for AirOptix Hydroglyde was 9.95, but the processing fee itself plus the shipping fee was around $100. Still a lot cheaper than 1800 Contacts or other competitors, but I wish they would just be more upfront with the actual cost. I would’ve still paid knowing it’s cheaper if they were more upfront about it. "
See for cheaper!
"Fast, easy order.
Get them while they are on this promo offer"
Processing fee
"I don't appreciate the "processing fee." I will probably use a different vendor next time."
Good quality and good prices
"I’ve ordered 4 pairs from opticontacts and always order KIT brand. Always get compliments and they’re durable and not too pricey "
Great Deals & Easy Process
"SOOO much faster, cheaper, and easier than 1800Contacts. Will buy again!"
"I love ordering from OptiConracts.They always get my order right And ship very fast.Thank u OptiContacts."
Price changes once you get to shipp
"There’s a high processing fee when you get to the shipping page but still cheaper than anywhere else so good experience overall!"
"It took 4 times before the order worked"
Easy and affordable.
"Best deals in the same brands and is saving me half of other retailers and websites. I was surprised because it was so much less than Walmart and 1800contacts "
Jb
"Easy to use. Better then my doctor"
unable to check out many times
"i was unable to check out many times. error message would should up "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“I’m truly sorry to hear that you experienced difficulties during checkout. Your feedback is very important to us, and we want to resolve this issue for you. Please provide any specific error messages you received, or feel free to reach out to our customer support team directly, and we’ll do our best to assist you in completing your purchase. Thank you for your patience.”
Disappointed
"Promotion is very misleading, with Additional charges added at checkout.
Not honest.."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
My Lens
"Good supplier. Shopped around, best price available. Follow up is excellent. Thanks"
Always buy here!
"So easy! So quick and efficient. Thank you. "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”