"Easy to order. But i couldn't upload script."
"Good thanks, shipping and handling high"
"And I checked probably 10 or more companies before making a purchase as I am a solid economist
You are welcome for the time you just saved!"
"the best service you can have easy process for reordering your needs"
"Price for contacts were low with a special code, asking for free sunglasses applies a different code, not stackable... would rather get cheaper contacts than free sunglasses that are cheap at WalMart"
"your prices seemed great until I looked back at what I actually paid and I saw you added a random **** 35 processing fee, that only seemed to magically appear at the very end of the check out process. What's the point of discounting things if you're just going to sneak fees in on the end.
feels disingenuous and sneaky."
“We appreciate your feedback and want to address your concerns regarding our processing fees.Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Love I can just order online without the hassle of an office trip "
"Yesterday I tried to buy lenses and I couldn’t and today they offer me 30% with coupon HELLO knowing that I have bought already with you so when I pay you charge me another bill because I’m not a new costumer."
“Thank you for bringing this to our attention, and we’re sorry for the confusion regarding the discount. We understand how frustrating this can be. We’ll be reaching out to you shortly to review the situation and help ensure you receive the appropriate discounts. Thank you for your patience as we resolve this!”
"After see hidden processing charge of approx $60, total was $242.26, after entering credit card data total was $249 and change. Feel ripped off."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Give the real cost of the product including fees when advertising."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"I needed to order contacts quick and easy. But I didn’t see how to enter insolence information. But getting my correct brand and Rx was easy."
"I like this site because it is much more reasonable that others. However, I didn't need contacts until now so I was bummed I missed out on all the previous savings!"
“Thank you for your feedback! We're so glad to hear that you enjoy the reasonable prices on our site. Don't worry about missing out on previous savings—we’ll reach out to you shortly to help with a reorder discount, so you can still save on your purchase. Thanks again for choosing us!”
"Easy to use. Easy to reorder. Satisfied"
“Thank you so much for your wonderful review! We're thrilled to hear that you found our service easy to use and that reordering was a breeze for you. Your satisfaction means the world to us, and we can't wait to continue serving you!”
"The bait and switch advertising is very dishonest. Instead of sinking to your competitors' levels, why not report them so you can all display true prices on Google?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"The experience was fast and easy and I got a big discount! "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback! We’re glad you found the price good and the ordering process easy. Regarding the script upload, we’ve received it on our end, and everything is in order. If you need any further assistance, feel free to reach out!”