"Greedy and overpriced and high processing fee for no reason "
"I placed my order. I uploaded my prescription. I paid for it. Now I wait. "
"easy to use, hopefully fast shipping"
"I can't afford to see. Switching to 1-800-contacts for next time. I could've saved $10 with them. "
“Thank you for your feedback. We understand your concerns regarding the pricing of our products. The cost can fluctuate based on manufacturing expenses and other factors, which can affect our pricing. We want to ensure you receive the best possible offer. Our team will reach out to you shortly to discuss this further and explore any available options. We appreciate your understanding and look forward to assisting you.”
"Shop all the websites. Keep coming back "
"Almost 1/2 of what another site was selling them for."
"Easy, best price even w shipping!"
"simple to order, Waiting for the surprise of what the price will change to after the 1st time special order is done and i try and reorder."
"Processing fee at the very end of checkout is sneaky and unfair."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"LOVE using OptiContacts! I order each year. It's SUPER easy to do a quick re-order, and I've never had issues with the product!"
"not the greatest, however the final price was good"
"Great experience. My re-order what fast and simple. My contacts have always arrived on tome!"
"site is a little confusing to use / clicking left and right"
"Ordering was easy and the pricing was the best I found. "
"Great product. Great service."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”