"I selected 30$ per box promotion but when I checked out it keeps on showing me a payment of 145$ I don’t get it. "
"My Sister told me about this site and she's a satisfied customer.
I got on it was easy. I uploaded my prescription, and the rest was a breeze!"
"Shows a lower price, but then price increase at check out (note that I'm not referring to process fee)"
“Thank you for bringing this to our attention. We will review your order details and reach out to you soon to assist. We appreciate your patience and the opportunity to make this right.”
"It took 5 minutes to ofder. QUICk AND EASY."
"I took a print screen that included all charges. When I advanced to payment screen, the total price was $13.19 higher."
“Thank you for bringing this to our attention. We will review your order details and reach out to you soon to assist. We appreciate your patience and the opportunity to make this right.”
"The reorder option for making purchases makes my experience so quick and easy. Another thing i like is that my prescription is saved onto my account as well. "
"do not like the excessive processing fee."
"It was so simple to order more contacts!! "
"Very conveniet and speedy service"
"Shopped around and OptiContacts.com had the best price for Air Opticx Colors even with the processing fee factored in."
"I had just placed an order then saw that they also did glasses! So I placed another order.
I’m going to try to see if I can place the orders together to save on shipping!
"
"Very quick and simple transaction
good quality
The best prices online
"
"I have looking for a good deal for contact lenses and OptiContacts website was so affordable and easy to navigate. I can’t wait to get my contacts! "
"I tried to log in to my account to re-order just to find out according to your page my email address did not match any account, even though I have emails from previous years confirming orders. I had to sign up again with the same email and lost all previous order information. "
"Francis made me want to buy from your company. Answered my questions and was patient."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”