"Contacts arrived in timely matter very easy to order"
"I have never ordered contacts online before. I am just so excited by how much money I'm saving! And delivered right to my door! Thank you so much!"
"Fast, Easy and a hair cheaper than the others."
"I've had the same prescription for five years. I don't have vision insurance so ordering directly this way saves me about $300/year and I don't have to take time off of work for a vision exam once a year. I should've been buying this way much sooner but better late than never!"
"after creating my perfil the information was saved and since no changes i can buy my contacts without any problems"
"No hassle easy process definitely recommend "
"The contacts were a great price and the website was easy to work with."
"Price is not accurate, charging a lot for processing fee"
"Great experience and great price "
"Not happy with the processing fee trick."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"It was easy as riding a bike.....at my age."
"The ordering was very simple and FAST. Hope these lenses come on time and work."
"new customer and nice and straightforward experience"
"great website for everyone who needs contacts"
"It really bothers me that you tell me that you're going to sell me something for $38 and then you add a $58 service fee! Why not just sell it for 60 bucks that still less than everybody else? You just feel duped by this. "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”