"Would have been perfect if they were an In network provider for eye med"
"Price was about the best I could find"
"The fact that you have an outrageous processing fee is ridiculous and seems to be intentionally misleading "
"Good until had to do this for order to go through"
"opticontacts charge you fees that are unreasonable"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Quick and easy!!! Will use again. "
"I hope you all have discounts in the future! Speedy and inexpensive service"
"$152.96 for handling fees OUCH!! "
"I found what I was looking for very fast and no problems. I even got a discount for being first time shopper. Process and payment took about 5 minutes. Very quick. Thank you!"
"Super quick and easy to order. Great online ordering experience."
"This process was very simple. Put in for my prescription and easily ordered"
"It was easy to find my contact brand, I manually added my prescription and it was really straight forward. I am also appreciative of the new costumer discount! "
"I shopped around for the best price for contacts and this website was the best price. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"I was happy with the pricing until I got the the very end of the order. You said the shipping was free, but then added on a $14.99 processing fee. Why?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Great customer service! Tommy helped me understand my prescription! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”