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Product & services pricing
4.05/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.18/5
Customer service:
4.17/5
Return/Replacement policy:
4.08/5

Verified
5/5

2024-11-08

Thank YOU

"1ST TIME ORDERING HOPE IT WORKS OUT."


Verified
3/5

2024-11-08

Good price except for process fee?

"Charging a process fee makes no sense. Just a way to add to the actual cost of the lenses so you are not really getting the advertising price. Very misleading. I am paying shipping because I am testing the new prescription otherwise I would be ordering 2 boxes "


Rep reply posted 2024-11-11
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
4/5

2024-11-08

Easy ordering Good. Customer service

"My only reason for not giving 5 is I ordered a brand on website that they didn't have. They offered me next best and covered shipping.. appreciate it"


Verified
5/5

2024-11-08

Get and easy to order contacts

"Easy to use website and easy to order. "


Verified
5/5

2024-11-07

Excellent Ser

"The best site to buy my contacts lenses! I love it!!"


Verified
5/5

2024-11-08

amazing

"it was fast and easy, and about ten dollars cheaper then any other place to get contacts"


Verified
2/5

2024-11-08

Sketchy pricing model

"Check price before checkout. Twice the amount advertised."


Verified
5/5

2024-11-08

Only place I order my contacts from!

"Quick and easy to order! My go to for contact lenses"


Verified
5/5

2024-11-08

Amazing pricing online!!!

"Quick and easy buying experience :)"


Verified
5/5

2024-11-08

WAS BLIND BUT NOW I SEE

"THANK YOU FOR SUCH AN EASE TO ORDER "


Verified
1/5

2024-11-08

$56 processing fee is ridiculous. It is classic bait and switch technique and it is unethical

"It was not a good expereince at all"


Rep reply posted 2024-11-11
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-11-08

quick and easy

"quick and easy process......"


Verified
5/5

2024-11-08

So easy!

"This was the easiest and cheapest ordering experience for contacts. I checked out three different sites, and Opticontacts was definitely the best option! "


Verified
5/5

2024-11-08

EASY!

"Looking for a good deal on contacts, try this!"


Verified
5/5

2024-11-08

Its like Christmas!

"You get affordable contacts, plus a cute free gift! "