"Ordering was super easy. Let's see how the delivery process goes. "
"Shopped around, found the best deal, then at checkout you guys added a $27 "processing fee". I'd already closed the other tabs with all my info added and didn't feel like doing it all again. That was pretty tricky."
"Very satisfied with how easy opticontacts makes reordering!"
"I love the contacts and the website makes it super easy to order them!"
"Initially drawn in by a low advertising price, was disappointed to see a processing fee equal to the amount my actual contacts were. What a pathetic way to draw people in and gauge them. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"You guys made it so easy to reorder, and its very much appreciated! Streamlined, no hassel process."
"Very easy website to navigate."
"Love the constant discounts and email reminders"
"Ordering online is a quick and easy shopping experience."
"Found the contacts I needed and easy to place the order."
"I found the process to order contacts simple and easy. I called customer service to ensure that my contacts would arrive in the time I would need them and was satisfied with the customer service. "
"Easy order online with prescription "
"Quick an easy ordering. Nice selection. Good discounts. "
"I've reordered with this company several times. The process is so quick. Hit took about 3 minutes to reorder, and my contacts are on their way!"
"What more could you ask for! Accurate, fast, easy and best pricing on the web! All things I love in life and I'm sure you will too. BTW I'm not a paid reviewer, just trying to help some folks out who are on the fence. "
A rep from OptiContacts.com, KitsAndreaM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”