"The online promo discount wasn't showing when searching directly on the website. Needed to click through the google search each time to get the pricing correct. "
"Was disappointed with the hidden processing fee"
"Ordered wrong Rx...they shipped the correct one at no charge "
"Awsome, easy and reminds me wen I need more. Great price also I'm happy AF"
"This is the only website I found that will allow me to order contacts as long as I have the prescription of the eyes. I do not need an order from a physician."
"I found exactly what I needed!"
"Easy to navigate. Good discount."
"Such an easy way to order your contacts . Thank you! "
"Quick, affordable and easy to reorder. "
"they lure you in with discount codes, but then you have to spend over $100 to use them...but after shipping and "service fees" your order comes to over $100 anyway. Robbery. They also tell you you qualify for a free gift and then when you go to add it, again it says you haven't spent enough. It's very frustrating. Meanwhile, I have a very high Rx and I need these to see. Once I got to an eye exam, I just may switch to a different service."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"Comes up under Google as one of the cheapest per box then they hit you with an almost $300 processing fee! Insane "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"Great website, great prices and ease of use"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"Online price is not really discounted after processing fee. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"Fast and simple process and beats the heck out of paying what these contacts cost at the eye dr hands down! "
"The pricing was way more friendly for my budget than other companies! I will definitely order from here again! "
A rep from OptiContacts.com, KitsAndreaM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”