"ON LINE OK BUT WAY TOO MANY EMAIL REMINDERS"
"Love
Easy
Fast
Dependable
Cheap
"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very easy process. Options are great"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"It wasnt bad as far as finding my correct prescription. The shipping for the small package seems a bit high though and it makes me not want to use this service anymore."
“Thank you for your feedback! We're glad to hear that finding your prescription was easy, but we understand your concern about the shipping cost. For orders under $100, the shipping fee is $9.95. We’ll review your order and reach back to see how we can assist further. We appreciate your feedback and hope to continue serving you!”
"Will follow up when I receive my product "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Advertised under $13 a box but of course there were hidden fees. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Contacts have 4x in cost since the first time I ordered. Theft. "
“Thank you for sharing your feedback. We understand your concern regarding the price increase. The pricing is influenced by the manufacturer's selling point, which can sometimes affect the final cost. However, we will review the discounts applied to your order and reach back to assist you further. Thank you for your patience, and we appreciate your understanding!”
"Saved my prescription and had coupons! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"It tells you that you get 30% off as a new buyer. Didnt get mine. Prices bouncing all over the place after I created an account. Contacts went from $50 to $99 at checkout. No breakdown of pricing at all. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Cheapest place for contacts. Fast shipping. "
"I needed some more contacts due to my eye glasses breaking on me. I was looking for something quick and easy to get and this website helped me tremendously. "
"I really did not appreciate an additional $87.00 at checkout"
"It's annoying that you have extra "processing" fees that don't show up until checkout. "
"Excellenttttttttttttttttt"
"This was $40 cheaper, with shipping, than getting the contacts from the eye doctor. "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback! We're thrilled to hear that you had a positive online experience with us. We understand that too many email reminders can be overwhelming, and we appreciate you bringing this to our attention. We're constantly looking for ways to improve, and your input is invaluable. If you have any specific preferences for reminders, feel free to let us know!”