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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.25/5
Customer service:
4.23/5
Return/Replacement policy:
4.22/5

J.H
Verified
1/5

2024-09-12

Hidden Fee

"That hidden processing fee makes this purchase not so good of a purchase. Be upfront with these types of fees."


Rep reply posted 2024-09-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.


Verified
4/5

2024-09-12

Seamless checkout

"Prices were reasonable and the checkout experience was good"


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-12

easy

"easy and cheap ...very good I recommend"


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-10

Best price

"I couldn't find it any other online contacts any cheaper


"


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-09-12

A must read purchase

"This is a good deal for purchasing contracts. However, to ensure you get what you think you're getting, take the time read all of the details, the fine print will get you. Typical of any marketing strategy. "


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-09-12

Quick and Easy

"Loved that I was able to receive a discount on my first order."


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-09-12

Difference price when checked out!!!

"overall good experience but deceived at the end on the amount. Probably a strategy to add a bit cost at the end."


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-09-12

Been using OptiContacts for years!

"I've tried other websites to get the best deal but OptiContacts is usually the best one. Very easy to use and I'm not sure if I would switch any time soon. "


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-12

Bionic

"Website is very user friendly."


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-12

EXILENTE

"FABULOUS EASY FAST AFFORDABLE"


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-12

Easy to

"It was easy to reorder since they already had my prescription."


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-12

Easy, simple, cheap and fast!

"Will only use opticontacs from now own! "


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-09-12

Please advertise the real price before you get to the checkout

"Why not just advertise these as being 25$ a box instead of 10$ and then add all the extra processing fees at the end. Please just be honest up front. You still have some of the best prices. "


Verified
5/5

2024-09-11

easy peasy order with great price

"what an easy way to order contacts online. The website is easy to find online and the order even quicker. best price so far!"


Verified
1/5

2024-09-11

Price Switch at checkout

"This is the ultimate bate and switch, so dishonest. A $102 processing fee? in the order cart with a disclaimer that other companies are doing it so they should too."


Rep reply posted 2024-09-12
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”