"the ordering process was super fast and easy"
"Everytime I order contacts from OptiContacts it's fast, simple and cost effective! Highly recommend this company to anyone needing glasses or contacts!"
"Definately will order again!!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"I think it’s ridiculous that the fee is the same as the product "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Ordering was easy, and the price for my contacts was good compared to other online ordering options, largely due to the 30% off deal. However, there was a large processing fee ($50!) that I was not expecting. Even with the fee the price was still lower than other sites I looked at, and shipping was free, but it seems sneaky. "
"Super easy to complete the form!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Great quick experience! Coupons were great!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Always a easy experience to order what I need!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"You should be able to apply insurance at checkout. If you are able to verify that user has valid insurance, let me know what I am missing here."
"Easy to find what I needed & easy to place order!"
"Been buying contacts from this site for years now. Fast delivery and always gets my contact in good condition. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Always quick and correct orders"
"Very easy to find my contact and entering my prescription.
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"Im just surprised I found this website. I would like to review it in the day they come but I will let you know then."
"Hopefully the quality of these lenses is better than my previous purchase. The packaging and unfortunately the quality of the lenses seems to have changed recently."
“Thank you for your feedback, and we’re very sorry to hear about your experience with this batch of contact lenses. We can claim the warranty with the manufacturer on your behalf to address this issue. One of our team members will reach out to you shortly to assist with the process and ensure you receive the necessary support. Thank you for bringing this to our attention. We are committed to resolving this matter promptly.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”