"OpticsPlanet has a very large selection of products to choose from. Everything I have ordered so far has shipped quickly. They offer convenient payment options like the ability to use PayPal. The only down side is my level of debt is going up some."

"OP is easy to use and carries great product. Safe and trustworthy sight."

"Website is easy to navigate and I appreciate all the reviews and product details. Only gripe is slow shipping."

"OpticsPlanet, is one of my backup shops to check on when I'm looking for hard to find products, and the prices are always competitive, or on a massive discount. In this case I was looking for QC-10 parts, not easy to find anywhere other than their own web store, and OpticsPlanet just happened to have what I needed at $10 off. Great job guys!"

"This was the first time I have ordered from here and was pleased with the total transaction. I will buy from here again."

"I paid an extra $50 to have 2 day shipping.. it's 7 days later with no delivery!!! The 800 number no one answers- when they do they said it's mailed yet FedEx hasn't gotten any shipment from them. SCAM COMPANY!!!"

"Found the same item on sale a few days later so I contacted Opticsplanet and they credited me the difference. I find the best deals on this site, especially with the coupon codes they always have online. "

"Placed order for an item with the same item number as the manufacturer. What I received was not the correct unit. I called and went in circles with the rep on the phone over the model number to the point where I hung up. The person couldn't grasp there was an "S" in the middle of the sku and the one I received didn't have this (wrong model, different features). I emailed in with the issue, I tried to attach pictures of what I ordered on the website, the manufactures website sku, what was on the invoice, and the actual package. But the submission forms needed the size of the photos to be thumbnail size where you couldn't see the details. I was contacted 24 hours later saying they would look into it.

3 days later I received info on sending the incorrect item back into them with an RMA number and prepaid shipping label. The instructions said once they receive it (in about 5 days) they will inspect it and this can take up to 10 business days (AKA 2 weeks).

This is one hell of a headache and poor customer service over a $20 item. Going to be returning my entire $200 and shopping with a company that takes care of it's customers."

" Seems like the people with actual technical experience are few and far between or nonexistent. Received the wrong color item after ordering on the phone. When I saw via email confirmation that the wrong color (tan) was sent out I called right away and Optix planet said that there was nothing they could do about it as the order had already been shipped and was being shipped flat rate "

"I bought a scope and a week later a rebate came out. I called customer service and instead of having me fill out an RMA and returning the item and re-purchasing it they gave me a gift certificate to cover the difference. I appreciate that."

"Well, I have been an OpticsPlanet customer for many years now and have had nothing but a great experience. When I ordered this trigger, they accidentally sent me the wrong trigger. When I called them they were very apologetic and quickly walked me through a super easy return. They confirmed receipt of the incorrect trigger when the got it back, then kept me updated throughout the process of getting the correct trigger shipped out to me asap. This was the first time that I had ever had an experience like with OpticsPlanet and I was very pleased with the process to get it corrected an ensuring that my experience was a positive one, given the circumstances. I will continue to do business with them and refer them to friends and family with each opportunity that presents itself. Oh, and I almost forgot, a few days after the return process they emailed me again apologizing for the mix up and wanting to make sure that everything was O.K. and they even sent me a coupon code for 10% off of my next order. Not necessary, but ising on the cake! Thank you OpticsPlanet!"

"Came in on time looks great "

"I've been buying a lot of products from them and I always find some kind of a deal. On top of everything I get free shipping and from time to time I get things delivered sooner than expected. Definitely recommend them! "

"In my search for 2 backpacks, I found what I believe to be the best products for the money at OpticsPlanet.com. The day AFTER I placed my order, I received an e-mail promotion from OpticsPlanet.com for 10% off. I called customer service and asked if that promotion could be applied toward yesterday's order. I was informed that it could and, seconds later, it was! Delivery time was excellent and both packs appear to meet and, in some respects, actually exceed the description given.
"

"OP offers good products at great prices. Sometimes not the price you want but wait it out and the items do go on sale. Usually a 10% or greater coupon is available too and along with free shipping, it's a best buy."