ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
2/5

2018-07-15

Still have not recd shipment

"For some reason USPS has a hold on this at their location, but can not find it when I went to retrieve from post office. Still waiting. Dissapointed that OP does not ship UPS or FedEx as this is a rural area shipment locationand
.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-07-16
A rep from OpticsPlanet.com, opticsplanet, has responded:

“We are very sorry for the issues you are experiencing with your recent shopping experience. We apologize for the inconvenience and frustration this may have caused you.

As your package was shipped via USPS, our Logistics Department is conducting an inquiry with regard to your order. As soon as they ascertain the whereabouts of your shipment, they will contact you with further information.

Rest assured that we are diligently working on a resolution to your claim.

We appreciate your patience and understanding!


Verified
4/5

2018-07-14

Always great

"The website is easy to navigate and they have great products at a great price."


Verified
5/5

2018-07-14

My go to store for shooting equipment.

"Optics Planet has the biggest selection by far and the best prices around. Any time I have purchased anything, it has been shipped promptly and without hassle. For these reasons, they are my go to store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-14

good place to shop

"All is good from shopping to checkout to delivery!"


Verified
4/5

2017-12-11

Shipping

"Always takes at least 2 days b4 anything ships and I hate fedex can't enlarge entire page like on midway usa bought 2 of same knives but 2 different sheaths I'd still buy here just it could b a little better plus they did correct the 2 different sheath good job"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-13

I like what you've done with the place!

"You have evolved the website so it is very user friendly and I can compare products easily. Much easier than the other guys including the jungle named site that can include lavender bath crystals in the weapons site search. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-07-13

Optics had the exact scope ring set I wanted.

"Leupold had changed the design somewhat and none of the newer models were available anywhere. Then I searched for the older model and Optics had it. I actually prefer the older model because it fits the scope body better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-07-12

FAST SHIPPING

"Great customer service and FAST shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-12

The go to Op shop.

"OpticsPlanet is the go to shop online for pretty much everything for a guy and girls. The operators where professional while down to earth and was eager to help. they have absolutely array of on-stock items ready to be shipped. The only problem I had was they were unable to help me change my address due from me mistyping, that had alot to do with pay-pal policy to. I highly recommend checking out OpticsPlanet."


Verified
4/5

2018-07-12

Great Products

"I love the products at OP . The only thing I wish they would improve on is the shipping !!!!! It’s so slow , I have bought products from other companies and received them in less than 5 days OP takes no less than 7-10 easy . In today’s competitive market 7-10 days shipping is poor and that’s a nice way of saying it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-11

Wish they had more than five stars.

"I would rate this company higher if I could. Everything went so smooth from ordering to speedy delivery I couldn't be happier. Their prices are right and it's great to be able to speak to someone who knows what their talking about. Don't hesitate to deal with Optics Planet. You won't regret it."


Verified
5/5

2018-07-11

"Great customer service and great products. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2018-07-11

Fantastic Service

"Awesome service, shipping and processing were fast and easy. The items arrived ahead of schedule. The are light years ahead of most retailers that I deal with on a regular basis."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-07-11

My OpticsPlanet experience...

"Excellent! I'm a new OP customer and so far my few orders have been smooth. The whole internet shopping paradigm is awesome. Gone are the days of driving all over the place to shop. I really appreciate the reviews and believe the ability to rate an item or seller has transformed the retail industry. I was looking to buy a spotting scope elsewhere but with your free shipping and 11% sale price it saved me almost $25. "


Verified
4/5

2018-07-10

Shipping is deceiving.

"Ships FedEx and gives you delivery date, but delivers to usps and they deliver on another day. Besides that all was great."