"First of all, they were using a new shipping company I had never heard of and the company attempted delivery several times, but instead of storing the package somewhere I could pick it up (like ALL other delivery services do), they just returned to sender!! This meant I did not get the cards in time for the event I needed them for. Then when I needed them to reship, they CHARGED me for it! So ridiculous. It wasn't a lot of money, but still...
Then, the cards are not as great quality as they were in the past. I don't think it's my imagination, but the cardstock was thin and flimsy even though I ordered the same as I always have. Not sure what happened with this company. Feeling sad. At least the customer service was responsive enough to get my order back out to me and this time they used UPS and there was no problem receiving it. "
"I received what I ordered exactly as designed ... and on time! Perfect job!"
"I'm a designer and I've used Overnight Prints for business cards for at least 10 years. I have always been happy with the quality and price so I just keep coming back."
"This is my second order with Overnight Prints. I have been very satisfied both times. Even though I had made an error that they notified me of, I still received my order a day earlier than they had promised. I'll be a returning customer."
"Just like always, you did an excellent job on our business card!
Thank you,
Sandor Kallai"
"I have used Overnight Prints for several years. Their quality and service were up and down. With the last order they earned 5 stars! The business cards were nicely cut, the corners nicely rounded and they arrived ahead of schedule which was a surprise. Keep up the good work!"
"Generally has excellent print and paper quality but my last runs were terrible and little was done or offered to actually fix it. "
"Great templates for business cards, accurate color, blazing fast turnaround."
"Super easy to order from Overnight Prints. Not super quick about getting back with questions, but they do respond within a day.
Great quality and value!"
"A simple reorder of my business cards turned into a nightmare. The cards were unreadable on both side (lines overlapping each other and other miscellaneous way-off improper design). Although they have a phone number on their website it NEVER works (ALWAYS stating higher than normal call volumes, etc. but never getting out of that loop to a live person). I engaged in multiple Chat sessions with them (waste of time) and offered to Fax them the junk cards they sent to me but they have no Fax. Hours of my life gone. I of course refused to pay and the Dispute person at Visa assured me this company will be carefully tracked for similar misfeasance."
"Overnight Prints always deliver the best quality of printing and products for us at extremely competitive and budget friendly costs. Their customer service, efficient production process, and quick turn-around allow us to meet even the most impossible project deadlines.
Thank you for your support and service over the years."
"The delivery time was surprisingly quick. On the other hand, the printing was banded by what I can only assume to be dirty print heads. As well, the letters and design elements were fuzzy on about half the cards. This tells me the 300ppi design I sent them was well within print quality range, but someone isn't paying attention to the printer's final output. "
"I've tried several printers over several years, looking for the best cost/quality combination. Overnight Prints consistently provides us very high quality materials at fair prices.
The real test of any printer is when they make a mistake (no printer is perfect). Yes, Overnight Prints has made a few mistakes with orders. Don't be alarmed--their mistakes have been rare. Nevertheless, when there even a minor hiccup, their customer service folks are quick to correct.
I'm involved in a few small business networking groups and have recommended Overnight Prints to several colleagues, who always thank me after their first order.
My only complaint is their shipping costs sometimes seems very high. I hope they can work on this cost."
"This is my third order of custom coasters from Overnight Prints, and I will be ordering more. The quality of materials and colors is very good, and I have always gotten a good price. -- Items have always arrived on or before the expected delivery date."
"I am still waiting on my order from May 4th.
Don"