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Verified
1/5

2016-06-13

Slow!

"I ordered cards May 27th, and they are just now queued for printing! (It's June 13th) -- seriously, my other business card suppliers have my cards out in a week, with no rush on anything. And they sent this silly little reseller ratings request, last week, and I didn't have anything to rate!"


Verified
1/5

2016-06-12

"only one of 3 orders were delivered."


Verified
5/5

2016-06-07

Great and not so great

"I placed and order for political business cards and political tri-fold brochure. All went well with the business cards, but terrible with the brochure. Your staff continued to reject the layout for the brochure and refused to assist in correcting the problem. Hence, I cancelled the order for 5,000 brochures and placed an order with local vendor who assisted me with the layout. "


Verified
5/5

2016-06-06

Excellent Service

"By far, they have the most affordable plan I have seen and decided to give their service a try. So far, I am satisfied with the product itself. Their customer service is superb. "


Verified
5/5

2016-06-06

Right on time and pristine!

"Ecological processing on sustainably harvested paper was exactly what I was looking for. I was thrilled that they also were speedy enough to meet my needs for the weekend's festival. Double sided in color and still under $50/500 including shipping. Definitely recommending to my friends and associates!"


Verified
5/5

2016-06-06

"My order had a wrong delivery address. The problem was corrected with lightening speed!!
The old phrase "Who do you want to do business with? The Company that hears me and takes care of the problem! "
Thank You, Overnight Prints
"


Verified
5/5

2016-06-05

Fast delivery!

"A lot earlier arrival than expected! "


Verified
5/5

2016-06-05

Better than VistaPrint!

"Most people think of VistaPrint first when it comes to being able to get quality business cards and marketing material at a great rate but, I am just as happy with my cards from Overnight Prints. Great work and saved me almost $10 off of what VistaPrint wanted. Happy new customer."


Verified
1/5

2016-06-04

NOT worth the risk

"NOT worth the risk!!!!

I have ordered A LOT from this company. They have great prices and they offer some unique products, like mini business cards, that I love. However they have NO quality control. They are totally inconsistent. I'd say about 1/3 of my orders have to be reprinted. They will eventually reprint their mistakes, but it's time consuming and a pain. You have to send photos and return the defective products and beg. So if you are relying on having your product by a certain date, forget it. Though it will probably arrive on time at first, you'll never know if it will actually be good enough to use. And if they have to reprint it, you're left waiting. I recently had them send me a HORRIBLE batch of mini business cards, so I requested a reprint. They said they'd just refund me 50%! After telling them that wasn't good enough, they did offer to reprint my order, but said they couldn't rush the shipping, which would have made my cards really late (I was using them as favor cards for a wedding so I had a deadline!) I complained and insisted and they finally rushed them, but warned me it would only be a one time thing. Apparently it's written somewhere in their policy that they won't rush reprints faster than the original shipping. But it's not my fault they messed up! So why shouldn't they try to reprint them ASAP? So I finally receive my reprint 8 days later (isn't it called OVERNIGHT prints??) and... TERRIBLE! The cuts were way off-center. So I'm stuck and now realize that ordering from this company is NOT worth the risk. You never know what you'll get and customer service is terrible.
"

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Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-04

Great job!

"Have placed many orders with Overnight for my John 3:16 cards. The company has always taken great care of me and I am grateful to have found them "


Verified
5/5

2016-06-03

You've Made a Customer for Life

"I am a Graphic Designer and created a complete conference package of which Overnight Prints printed. I was very pleased with the quality of the product, the willingness of the customer service representatives to assist and the speed with which the order arrived. I really appreciate that the print team takes one last look at your production to ensure that you receive a quality product. Overnight Prints takes the guess work out of printing. You guys are on my team now. My secret weapon! I love you guys! Thanks!!!"


Verified
4/5

2016-06-02

Slow customer service, but 9.5/10 quality

"Had to contact customer service a couple of times, and ended up calling after waiting more than 10 minutes for the chat. also waited around 5 minutes on the phone before someone picked up."


Verified
5/5

2016-06-02

Great service after a "rocky start"

"Han many issues just placing an order and getting it right . Took 4 telephone calls to straighten out the issues. However without even asking they sent my order Next Day Air at no charge keeping in mind this was only a simple 500 business card order."


Verified
5/5

2016-06-01

Pleased with our order

"I'm very pleased with our order and plan to order from Overnight Prints in the future. "


Verified
2/5

2016-06-01

Really unhappy!

"Only one of the cards l ordered, turned out the way it looked on the website! One card the wording was all changed and miss aligned to the point where it is unable to be read. Therefore the information is lost. The other card all the information is too light, and cannot be seen. Even though I have a credit with you, l will probably not use it because of the displeasure of this experience."