"Ordered a Nikon D70 on Thursday afternoon. Got a call from customer service to verify that I was the one who made the purchase and she told me it would arrive the next day(paid $20 for overnight shipping). The camera was in my hands at 11am next day. Excellent service. Great business. "

"I'm Peter Truong, an Ex-System Analyst in the IT dept,fixing PCs & Macs,Rockwell semiconductor Div., Janboree St, California.
I've ordered a lot of PC & peripheral stuffs for me & my friends on the web.I recently ordered a Plextor ConvertX & a Planar TV/Monitor from pcconnection,their sales rep Todd X 76265 was very nice & courteous on the phone. I received the merchandise in time, sealed in the boxes & in good condition, besides their prices are very good.
I definitely will buy from pcconnection.com again & will call Todd if I ever need something.
Recommend to anybody who wants good price , reliable( I mean reliable )& reputable WEB store.

"

"Prior to placing my April 30, 2004 order for approximately $1,900 worth of merchandise from PC Connection / MacConnection (my first purchase from this company), I called to inquire about their pricing policy. Specifically, I wanted to know what would happen if any of the items were discounted in the near future. The representative to whom I spoke (a man) said roughly the following:

"If we lower any of our prices or run a discount promotion within thirty days of your order, just call us back and we’ll credit you the difference. The one exception is mail-in rebates; those go by date, and we have no control over them."

As it turned out, a "free shipping on web orders over $500" promotion began on May 1 –- less than nine hours after I placed my order. Upon learning of this, I called to request my refund. Astoundingly, I was told that such a policy never existed. This representative (a woman) was very rude, and had the audacity to suggest that I "call the man who gave me the false information and take it up with him." She said this knowing full well that she and her colleagues don’t provide their names (or any sort of specific employee identification) to callers.

So I’m stuck paying $32+ more than I would have if I’d simply waited nine hours, and PC Connection / MacConnection would rather lose me as a customer than do the right thing. What a shame."

"Since this site served me well during my own search, hopefully it will serve others equally. I placed my order for a Nikon D70 with PC Connection, on Sunday night 04/25/04 at 11:45PM. Transaction went flawlessly. The merchant called me Monday morning to confirm my ID and purchase authorization. Package was shipped that afternoon, and Airborne placed it safely in my hands at 10:30AM Tuesday morning. Simply excellent! "

"I am very satisfied.

I purchased a Nikon D70 Digital camera kit from PC Connections on 02/29/2004. I placed the order at 1:00 PM CST but they had a problem with my credit card and they notified me. It was after 6:00 PM CST that day when I got my credit card problem cleared up but they still shipped it by Airborne and I recieved it before 9:00 AM CST the next norning. I was very pleased with PC Connection and their service."

"Ordered and Axis Network and Acer Tablet PC from them. It arrived promptly and was in great condition. I have ordered from PCConnection numerous times and have always found them reliable and inexpensive."

"Amazing shipping!!! Ordered item Tuesday 10:30pm and was delivered around 10am Wednesday morning(the next day)!! I chose standard shipping but I think they had a promo where it was basically overnighted (didn't even realize this at the time of placing order). Very good price for product. Only downfall was they charge tax(which wasn't much in my order but it's still the case)."

"Delivery was on time and products were in good shape and worked with no problems. One annoying point however, (not that it was anything under the control of PC Connection) two different shippers were used (DHL and Fed Ex) both left the boxes on my front porch since no one was home. This is certainly against Fed Ex policy from what I have read. How many boxes have been stolen off of peoples porches? Each of the items I ordered was worth over $100.00. Why do delivery companies do this???? :-( "

"EXCELLENT CUSTOMER SERVICE. The REFURBISHED laptop I bought works and looks like new. Airborne misdelivered my laptop and PC Connection refunded me the FULL shipping charges of my ENTIRE order within minutes of emailing them of the situation."

"Purchase went very smoothly, with the only flaw being that I was out of town, expecting to be back before my order arrived, and it shipped TOO quickly. I can't very well fault PC Connection for that, however. Great price, fast service - I'd definitely recommend this seller."

"Very Satisified. I have ordered ink,printers,monitors,cameras, ect. for about six years. The prices are good and the shipping is always on time at a very fair price. When I have needed to contact a person,they have been very helpful and courteous.I will continue to purchase
from them in the future.
"

"PC Connection went over and beyond all of my expectations. Their web site provides accurate information on the product and inventory. I called in just to make sure and placed an order via phone. The representative was able to provide specific information about my options and ETAs. Two previous suppliers were both unable to deliver or provide correct info and time was beginning to be of the essence. On the other hand, PC Connection called me several times to confirm and update the status of my order. This really gave me a peace of mind under a time crunch.

I asked for overnight delivery and, indeed, received the laptop the next day. The value was even better than competitors and even the original manufacturer. Needless to say, I was very pleased with the entire experience.

I would recommended PC Connection to anyone and will order from them again.
"

"Great seller. Good prices. Ordered my stuff on sunday got it on wednesday. couldn't ask for anything better than that. I didn't have to call tech support so, I can't comment on that. But my overall buying experience was GOOD. "

"All I can say is: "Amazing!"

I ordered a SanDisk SD WiFi card from PC Connection late on a Friday afternoon and came home the following evening to find the package already waiting for me. Unbelievably quick service. Would recommend them highly."

"First order. They had the keyboard I wanted so I took a chance. Order placed late monday afternoon & it was here when I got home wednesday afternoon.That was FED-EX ground. Those guys ROCK.The piece was as advertised, undamaged & I'm happy. The shipping was on the high side but the unit price was very low so it all came out OK. I'll be keeping these folks on my favorites list. They could try to keep their shipping costs down. The box was big enough to hold 6 or 8 keyboards & the freight was actually more than the merchandise(Booo). They also charged tax(Booooooo)."