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5/5

2003-07-11

"EXCELLENT SELLER!!!!! Great product as well. Will consider first when purchasing again."

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Being updated on the exact date the delivery was sent
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5/5

2003-06-30

"Excellent experience. Order and delivery went without a hitch. Everything delivered in working order. PCtorque website forum is very helpful and provides a lot of suggestions. I find it amazing that they take as much time as they do in answering the inquires they get."

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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
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Being knowledgeable
Being trustworthy
Resolving problems
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5/5

2003-06-26

"We recieved excellent support through PCTorque. Everything was as promised"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-23

"Well another satisfied customer!

I purchased a Sager 8886 from PC Torque after reading many user reviews from sagerforums.com and referencing reseller ratings. Not one complaint! The order was shipped the next day after the funds were verified and arrived on time. The whole process took three days due to the two-day shipping and the payment method I chose (wire transfer). The customer service was very professional, in fact they even went the extra mile to correct an ordering mistake on my part. The product I received was in complete working order, met my expectations and in some instances, exceded them.

To add to the compliments, I highly recommend PC Torque.
"

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Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-18

"An excellent purchasing experience all the way around. Attentive, knowledgeable service. Heartily endorse."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-17

"After quite sometime i been interested in Sager. Its performance, looks and price has always caught my eyes. Its a desktop replacement notebook with a price range to back it up with.
Then i came across PC Torque, again did it amaze me, the price goes down even lower.
Is this real? so i tried ordering it from PC torque after days searching for reliability and performance in their sager forum.
Got my Laptop on time the day they promise it, i ordered ground shipping so it arrived 5 days later after the order goes out.
I recommend PC Torque for anyone that want to buy a Sager notebook, a fast desktop replacement notebook with a good price and a good technical support to back it up with. Of course PC Torque as the best reseller of Sager Notebook there is
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-05

"No hassle ordering and fast response. The order was received and promptly shipped to me."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-29

"Bought through PCTorque instead of from the manufacter's web site because their purchase agreements gave me a better deal. The semi-custom notebook still shipped the next day.
Great service and follow-up. No complaints at all.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online

5/5

2003-05-28

"I am very pleased with my purchase experiance with PCTorque. I have NEVER purchased anything before from the internet let alone a money transfer. From speaking with Troy and Adam I got a very good feeling about their work ethic and reading from the forums others good experiance. Prompt service and shipping, good communication from them and excellant product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-09

"After reading all that was said about those guys at PC Torque I couldn't agee more (IBID OPSIT). I'll add that I, do too my reluctance in wiretransfers, was made me feel cool about things and not to be nervous about this, and they did get it out ASAP, even after an error on my side. Well not only do I now have an unbelievable Laptop from PC Torqu, a Sager, I get to "hopefully" reassure anyone willing to purchase from them ****@****"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-09

"Great price, even better service. any problems with the order were handled very quickly.

overall a great place to buy from!
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-09

"This is a bit redundant, but these guys really ARE great. I pestered them with questions before and after I placed my order and they responded to my emails within an hour or so every time. They were always polite and always helpful. There was no upselling, no mistakes, no delays. My new laptop arrived today and it's exactly what I ordered. And thanks to the info available in the Sager Forums, I knew EXACTLY what I was getting, inside and out. And all this for a low price. I couldn't be happier."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-04

"After an extensive research, I can say that I have found PCTourque to be a true example of what a reseller should be. Great service and prices. The sager is just an amazing machine. Way to go!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-01

"helpful, polite, took a LOT of time with me on the phone discussing product and purchase options. amazing price on sager's top notebook. they even alerted me to a $200 saving AFTER i decided to buy. fast shipping, great product. i honestly don't know what more they could do. i noticed they have a 10 rating. no surprise."

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Pricing of products and services
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-30

"Wow! I purchased a Sager 8887 from www.pctorque.com for use with audio recording software and for mobile DJ work. Not being uber-tech saavy, I do not intend to open the machine in any way. I will say that its 3.06GHz speed is frightening to someone used to a 400MHz Pentium. I ordered mine sans OS and installed my system of choice in under an hour. No dead or stuck pixels, and have used it with a Playstation 2 in lieu of a television to magnificent effect.

After my initial order, PC Torque dropped their prices on 60GB 5400rpm HDD's, much to my chagrin. After contacting Adam about my unfounded buyer's remorse regarding the price fluctuation, he promptly issued me a refund of the difference. Apparently the supplier had lowered their price and he was willing to pass that savings on to me.

The quality of the product and service has caused me to recommend these oversized, ungainly, beastly desktop replacements to any and all seeking to enter the netherworld of miniature (and underpowered) laptops. Exactly what I wanted; exactly how I wanted it; with more goodies and service than I can appreciate.

Dude, you're gonna dump your Dell.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site